About UsAsteri is an AI-native Work Intelligence and Orchestration Platform that gives large enterprises the intelligence to understand how work is performed today and how it should be performed in the era of AI, eliminating inefficiencies and identifying high-impact opportunities for AI augmentation. Our platform orchestrates AI and human work with enterprise-grade governance, auditability, and measurement built for production environments at scale.The RoleAsteri AI is hiring a Head of AI to define and lead the technical direction of our AI systems as we scale enterprise deployments. This role is responsible for ensuring that Asteri’s AI capabilities are accurate, reliable, explainable, and production-ready, while delivering real customer value.You will partner closely with the VP of Engineering to translate AI innovation into robust, scalable systems used by enterprise customers. You will set standards for AI quality, evaluation, and system design, while helping build and lead a high-performing AI team.What You’ll DoOwn the technical vision and strategy for AI across the Asteri platformDefine and evolve Asteri’s approach to LLM-based systems, including retrieval, agentic workflows, and evaluationEstablish standards for AI quality, reliability, safety, and performance in productionPartner closely with the VP of Engineering to ensure AI systems are delivered, operated, and scaled reliablyLead the design, implementation, and continuous improvement of AI architectures and pipelinesDefine evaluation frameworks and metrics to measure AI accuracy, usefulness, and business impactGuide decisions around model selection, prompting, fine-tuning, routing, and cost-performance tradeoffsStay current with advances in applied AI and translate relevant research into practical product improvementsHire, mentor, and lead AI engineers and applied researchers as the team growsSupport enterprise customer conversations around AI behavior, reliability, and system design when neededWhat Will Make You SuccessfulMust-Haves10+ years of experience in AI or ML, applied research, or AI engineering rolesDeep hands-on experience building and deploying LLM-based systems in productionStrong understanding of NLP, machine learning fundamentals, and modern generative AI techniquesExperience designing retrieval-augmented generation (RAG) systems and agentic workflowsProven ability to evaluate, debug, and improve AI system behavior over timeStrong software engineering fundamentals, including PythonExperience collaborating closely with product and engineering teams to deliver real-world systemsAbility to lead technically while remaining pragmatic and delivery-focusedNice-to-HavesExperience leading AI teams at high-growth startups or enterprise SaaS companiesBackground in regulated or security-conscious environmentsExperience publishing research or collaborating with academic partnersFamiliarity with ML lifecycle tools and evaluation platformsExperience balancing innovation with enterprise reliability and safety requirementsWhy Join UsLead the AI direction of an enterprise AI-native platform at a pivotal growth stage. Work with a senior leadership team where your decisions directly shape product quality and customer trust. This role offers high autonomy, real production impact, competitive compensation with equity, a remote-friendly culture, and a pragmatic, safety-first approach to enterprise AI.
2 months ago