German Language Social Media Community Moderator - Remote Global at Social Factor | Torre
German Language Social Media Community Moderator - Remote Global
Report
Social Factor

German Language Social Media Community Moderator - Remote Global

Social Factor
Emma
Emma
You'll shape safe and engaging digital communities by moderating German social media content.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Freelance
Recurrent
Provide your expected compensation while applying
location_on
Remote (for United States residents)
Match
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Shared by
Emma of Torre.ai
 about 2 months ago

Requirements and responsibilities

Job DescriptionSocial Factor is looking for remote, German Language Social Media Community Moderator. The Language Community Moderator will be responsible for the review, removal and escalation of inappropriate content on assigned projects across social media platforms. The Language Community Moderator will be responsible for moderating in their respective languages as well as the potential to work in English-speaking projects where needed. All qualified applicants will be asked to complete a Community Moderation & language assessment upon initial screening. The purpose of this assessment provides us with a greater understanding of your English and specified language experience.Language Community Moderator Requirements:Native-level understanding of the German languageDeep understanding of respective language pop culture, nomenclature, cultural references, and slangPrevious social media moderation knowledge & experience with the major social media platforms: FB, X, Instagram, LinkedIn, etc.is required. Strong willingness to learn and think critically; a proactive approachHigh energy with the capability to multitask in a dynamic, rapidly growing organizationInteract with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting effortsFlag, tag, escalate & moderate assigned customer social communities.Manage high levels of inbound conversations, following workflow guidelines and KPI goals set per project in your respective native language(s). Minimum of Windows 10 and macOS 12.XInternet speed requirement of a minimum of 50 mbpsQualificationsBachelor’s degree preferred - preferably in a related field (Communications, Journalism, Psychology, Media, Marketing)Native-level understanding of respective languageExperience using online support platforms such as Hootsuite, Khoros, Sprout Social, Sprinklr a plus. Flexible work/open availability schedule a plus (Weekends/holidays/evenings)Excellent communication skills - creative, written and verbalPrevious experience working in Social Care, Social Media Moderation and/or Community Engagement a plus.About the CompanySocial Factor is a social media moderation agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond.
This job opening is closed.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Thank you

Thank you

check_circle

Payment confirmed

Torre Hunt

Torre Hunt

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.