Bilingual call center Agent in Technical Support at RAM BPO | Torre
Bilingual call center Agent in Technical Support
trending_up Invest in Torre
RAM BPO

Bilingual call center Agent in Technical Support

RAM BPO
Posted by
Maria De Los Angeles Restrepo Henao
Emma
Emma
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Base compensation COP2.2M/month
~USD691/month

+ Commissions

+ Breakfast & Lunch

+ Parking (car or motorcycle)

+ Social benefits

+ Type of contract: Indefinite contract

Non-negotiable
location_on
Medellín, Antioquia, Colombia
Posted almost 5 years ago

Responsibilities

For this position, we are looking for people that have experience working in a Call Center. We will provide the technical support training and are looking to establish a long-lasting relationship with growing opportunities for you. You don't have to have worked in a call center, but it is a plus. We have a lot of benefits like working hours, indefinite contract, breakfast & lung, and more. Responsibilities: -Answer incoming customer calls regarding software issues, product issues, service questions, and general customer concerns. -Maintain a high level of professionalism with clients and work to establish a positive relationship with others. -Update customer information in the customer service database during and after each call. -Work with the management team to be updated on knowledge about the product and be informed of any changes in the policies company. -Impact company's results, solving problems and turning frustrated customers into habitual customers Schedule: From 7:30 AM to 3:30PM or from 8:00AM to 4:00 PM.
This job post is closed.