English Speaking Inside Sales Representative — Residential Cleaning (Remote, LatAm)
About us
Jubilee Cleaning Services is a residential cleaning company serving homeowners in Beaver County, Pennsylvania. We clean homes on recurring weekly, biweekly, and monthly plans. Our business runs on relationships, not one-off transactions — our clients trust us inside their homes every week, for years.
We're a small, fast-moving team. You won't be a number in a call center. You'll own our sales pipeline and talk directly with the owner every week.
The role
You are the voice of Jubilee on the phone. Every homeowner who fills out a form, texts us, or calls us talks to you first — and every past client who drifted away hears from you too.
This is a **real sales role, not a receptionist role.** You'll quote jobs, handle objections about price, and ask for the booking. The people who do well here are comfortable saying a number out loud and then staying quiet.
Roughly **74% Outbound, 25% Inbound.**
### Inbound — always your first priority
- Respond to every new lead within 5 minutes during working hours — phone first, then text and email.
- Run a short discovery conversation: home size, condition, pets, what matters most to them.
- Build an accurate quote using our pricing calculator and present it with confidence.
- Close the recurring plan. A one-time clean is a fallback, not the goal.
- Book the appointment directly into our scheduling system and confirm it in writing.
- Follow up persistently with anyone who doesn't book on the first call — most of our revenue lives in follow-up 3 through 7.
### Outbound
- Work our existing database of quoted-but-never-booked leads. These people already raised their hand — this is your warmest list.
- Win back past clients who cancelled recurring service.
- Reactivate one-time clients and convert them to recurring plans.
### Ownership and hygiene
- Log every conversation, quote, and outcome in our CRM (GoHighLevel). If it's not in the CRM, it didn't happen.
- Report your numbers weekly: leads worked, quotes given, jobs booked, recurring plans sold.
- Flag pricing patterns you notice. If we're losing deals at a certain price point, we want to hear it from you first.
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## What we're looking for
**Required**
- **Excellent spoken English** — neutral or light accent, natural and comfortable on live calls with American homeowners. This is the single most important requirement, and we test it with a live mock call in the interview.
- **2+ years in a phone-based sales role** — inside sales, SDR, closer, call center sales. You've carried a quota.
- Comfortable with rejection, and comfortable asking for the sale more than once.
- Reliable high-speed internet, a quiet workspace, a working headset, and a backup power/internet plan.
- Available `[8:00 AM – 5:00 PM US Eastern Time]`, Monday through Friday.
- Organized enough to keep a CRM clean without being reminded.
**Nice to have**
- Experience selling home services (cleaning, lawn care, pest control, HVAC, pool service) to US consumers.
- Experience with GoHighLevel or a similar CRM.
- Experience selling recurring or subscription plans rather than one-off purchases.
**Not a fit if**
- You're looking for a support or admin role with "sales" in the title.
- You're uncomfortable discussing price or pushing back on a discount request.
- You need a script for every situation.
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## Compensation
- **$10 USD per hour** to start — full-time, 40 hours per week (approximately **$1,730 USD per month**)
- **Weekly performance bonuses** once you've mastered our sales process and are running the pipeline independently
- Paid Weekly via Wise
- Long-term, full-time position — we're hiring someone to grow with us, not for a project
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## Hiring process
1. Written application (below)
2. **Live 10-minute mock sales call** — you'll quote a home cleaning to us
3. Interview with the owner
4. Paid trial week working real leads
5. Offer
