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Shared by 
11 days ago
Requirements and responsibilities
For our client, we are seeking a Revenue Cycle Quality & Training Manager to join the team of a leader ernment & Non-Profit space. This role will support revenue growth through customer focus, relationship development, and disciplined commercial execution. You will collaborate with sales, customer, product, and operational partners to identify opportunities, solve problems, and improve outcomes. The position offers the opportunity to strengthen market execution, customer relationships, and measurable business results within a mission-driven environment.ResponsibilitiesDeliver learning programs using various modalities including webinars and eLearningApply ADDIE methodology in program development and deliveryBuild collaborative relationships with business unit leaders for learning program initiationAnalyze user needs to create proposals for new training initiativesUse project management skills to oversee development timelines and deliverablesConduct on-site performance observations to identify knowledge gapsCollect and analyze feedback to enhance training quality and effectivenessQualificationsMastery of Adult Learning Principles for effective engagement with medical professionalsStrong grasp of revenue cycle concepts and medical terminologyProficient with technical platforms including Epic Professional Billing and instructional design toolsExcellent communication and interpersonal skills for conveying complex information and building rapport with learnersExperience in designing comprehensive curricula tailored to medical professionals' needsBenefitsFlexible work model allowing remote workAccess to professional development opportunitiesCollaboration with leaders in one of the largest academic multispecialty groups in New EnglandOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.