About Homefans:
Homefans is a global platform where local hosts offer unforgettable sports experiences to fans around the world, from matchday immersions to street food tours, mural walks, and stadium visits. We believe sports is more than 90 minutes, and we are building the leading marketplace for authentic fan-driven travel.
The Role:
As Host Succes & Product Manager, you will be at the center of scaling our supply side. You will help passionate local fans go from sign-up to live host, and ensure they deliver high-quality, authentic experiences in their cities. This role is instrumental in building out our supply network and shaping how hosts engage with Homefans.
You will act as both a coach and product strategist, helping hosts use templates, improving listings, and ensuring our top cities have a consistent supply of best-selling, evergreen products. You will be highly collaborative, flexible, and comfortable influencing both hosts and internal teams to raise the bar for quality.
This is a role for someone entrepreneurial, passionate about sports culture, and ready to roll up their sleeves to help build the world's leading football sports platform.
What You Will Do:
- Own the host onboarding funnel from sign-up to first live experience.
- Support new hosts in choosing and customizing product templates.
- Run weekly activation sprints to get new hosts live quickly.
- Maintain and improve the evergreen product template library.
- Track host responsiveness, review scores, and cancellation rates.
- Train and support hosts on messaging, UGC sharing, and availability management.
- Troubleshoot product-related issues in collaboration with Ops.
- Liaise with Growth to flag great content and 5-star hosts.
- Build the foundation of a "Power Host" program with recognition, rewards, and visibility benefits.
- Partner with the tech team on host self-serve tools.
- Provide product feedback to Tech/Product for roadmap prioritization.
What We Are Looking For:
- 2+ years experience in product, or supply-side account management (marketplaces, OTAs, etc.).
- Strong communication and relationship-building skills.
- Capable of driving execution across teams in a fast-paced environment.
- Demonstrated track record of product leadership.
- Experience creating product messaging and delivering to customers and the media.
- Detail-oriented with experience managing onboarding processes.
- Passion for sports, travel, and local culture a big plus.
- Proactive, problem-solving mindset, can work independently.
- Highly collaborative and results oriented.
Bonus Points:
- Experience building operational flows for hosts or creators.
- Worked in a startup or fast-scaling environment.
- Football or sports travel passion.
- Multilingual (Spanish, Portuguese, Italian, or Turkish a plus).
- Experience with marketplace platforms, OTAs, or travel tech.
Location & Details:
- Location: Remote (Europe or Latin America preferred).
- Type: Full-Time.
- Reports to: Founders.
- Compensation: Competitive salary + equity.
- Start Date: ASAP.
Why Homefans:
- Join a Sifted 250 EU recognized startup building the future of sports travel.
- Work with a passionate, global team across Europe and Latin America.
- Direct impact on product and host experience from day one.
- Opportunity to shape the supply side of a growing marketplace.
- Remote-first culture with regular team meetups.
