Healthcare Administrator at ReWorks Solutions | Torre
Healthcare Administrator
trending_up Invest in Torre
ReWorks Solutions

Healthcare Administrator

ReWorks Solutions
Emma
Emma
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: To be defined

Provide your expected compensation while applying
location_on
Remote (for South Africa residents)
Shared by
Emma of Torre.ai
 about 2 months ago

Responsibilities

Job Title:  Healthcare AdministratorLocation: South AfricaJob Type: Full-Time, RemoteWorking Hours: US Hours (9am-5pm EST)Salary: South African Rand (ZAR)We are seeking a highly organized, detail-oriented, and proactive Healthcare Administrator to join our team. This role is responsible for coordinating therapy schedules, maintaining accurate scheduling records, and ensuring sessions are managed efficiently to support seamless service delivery.The ideal candidate thrives in a fast-paced environment, has exceptional attention to detail, and is able to manage multiple priorities while maintaining a high level of accuracy. Strong organizational skills and the ability to stay on top of a busy inbox are essential.Key ResponsibilitiesSchedule therapy sessions accurately within the scheduling platform.Maintain therapist and client schedules to ensure continuity of care.Process schedule changes, cancellations, and rescheduling requests.Ensure all schedules remain accurate and up to date.Coordinate scheduling activities to maximize therapist availability and utilization.Monitor and manage unconverted sessions.Investigate scheduling discrepancies and resolve issues promptly.Follow up on outstanding scheduling items to ensure sessions are completed or appropriately documented.Identify opportunities to improve scheduling efficiency and therapist utilization.Generate and distribute reports on:Session cancellationsNo-showsUnconverted sessionsScheduling trendsTherapist utilizationMaintain accurate scheduling records and documentation.Monitor scheduling KPIs and escalate concerns where appropriate.Ensure data accuracy across scheduling systems.Respond promptly to scheduling-related emails.Maintain a highly organized inbox, ensuring all requests are actioned and followed through.Communicate professionally with clinicians, families, and internal departments.Work collaboratively with Operations, Clinical, and Intake teams to resolve scheduling challenges.Provide timely updates regarding scheduling changes and outstanding items.RequirementsPrevious experience in scheduling, healthcare administration, operations, or a similar coordination role.Exceptional attention to detail and accuracy.Strong organizational and time management skills.Ability to manage multiple priorities in a fast-paced environment.Excellent written and verbal English communication skills.Strong administrative skills with the ability to maintain accurate records.Proficient in Microsoft Office and Google Workspace.Comfortable learning new scheduling platforms and systems.Ability to work independently while managing a high-volume workload.Strong problem-solving skills and the ability to resolve scheduling conflicts efficiently.Fraud Disclaimer:  ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly. 
This job post is closed.