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Responsibilities
We're currently seeking for energetic, outgoing individuals who want to work in a fun, fast-paced environment facilitating superior guest experiences. This is a full time home-office based position from the team member’s remote home office (all home office furniture and equipment will be provided).Roles and Responsibilities:First Priority:Receive and qualify client requests for serviced apartment needs predominately within your designated region but also for other international regions when needed.Identify best serviced apartment options available , negotiate with suppliers and confirm availabilities, amenities, packages, and pricingCreate client proposals for each inquiryCreate and remit require booking documentation to Oasis operations and accounts departmentConduct guest “touch-point” calls and/or emails to ensure a positive guest experienceParticipate in After-hours maintenance emergency “on-call” rotationSecond Priority:Assist with misc. special projectsAssist with customer service related calls and/or emails and resolve any issues reported in an immediate and timely mannerQualifications:A minimum of 4 years business-to-business account management and support. A University degree is preferred but not necessary.Specific Job Knowledge and Ability:High degree of self-discipline and accountability to excel while working from homeExceptional independent problem solving skillsExtremely well organized working styleExcellent telephone skills and manner; ability to interact, in a friendly and professional manner, with fellow employees and clients of the company via phone and in-person.Ability to thrive in an ultra fast-paced environmentAbility to use Microsoft WORD, Excel, and PowerPointAbility to communicate clear, concise, and kind manner, via email and phone.
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