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Requirements and responsibilities
We're hiring a Senior SRE based in Latin America to work alongside our US-based engineering team, building out observability, on-call coverage, and deployment automation for a client with strict compliance requirements. We're specifically looking for someone with deep Azure expertise, see below.This is a full-time role with real production ownership, not a support or ticket-queue position.What You'll DoSupport observability tooling implementation (Datadog and/or Azure Monitor/App Insights) and help build SLO definitions, alert rules, and synthetic checksParticipate in a PagerDuty on-call rotation, including escalation handling and incident documentationBuild and maintain operational runbooks for incident response, rollback, and recovery scenariosContribute to deployment automation work (blue/green or canary patterns) and Infrastructure as Code Work across Azure SQL and Cosmos DB environments, supporting performance and cost optimization initiativesCollaborate closely with US-based engineers during overlapping working hoursRequirements5+ years in SRE, DevOps, or cloud infrastructure rolesStrong hands-on experience with Microsoft Azure (Azure SQL, Cosmos DB, Container Apps, App Service)Experience with observability tooling (Datadog, Azure Monitor, or similar) and on- call/incident responseFamiliarity with Infrastructure as Code (Terraform preferred)Strong written and spoken English; you'll be in daily communication with US-based team members and, at times, client stakeholdersAvailability with meaningful overlap with US Eastern or Mountain time zonesExperience working in HIPAA-regulated environments, including handling PHI under a Business Associate Agreement (BAA) and working within least-privilege, audited access controlsWillingness to complete a healthcare-industry-standard background check prior to production accessOn-Call ExpectationsThis role includes participation in a pager-based on-call rotation via PagerDuty, covering SEV- 1/SEV-2 incidents on a shared schedule with the SRE team. This is a core, required part of the role, not an occasional ask.BenefitsWork remotely Vacation: 10 business days a yearHolidays: 5 National Holidays a yearCompany Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)Parental LeaveHealth Care ReimbursementActive Lifestyle ReimbursementQuarterly Home Office ReimbursementPayroll Deduction Purchase PlansLongevity BonusContinuous Learning BonusAccess to Training and Professional Development PlatformsDid we mention it's REMOTE?!!One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!
Optionally, you can add more information later (benefits, pre-screening questions, etc.)