Our StoryTopDog Law is not your typical law firm. We're a nationally scaling personal injury firm built for impact and growth — owning the client experience end-to-end, from marketing and intake through litigation. We believe that world-class marketing, paired with exceptional legal talent and operations, creates better experiences and outcomes for clients and the business alike.Over the past three years, we've grown 2–3x year over year, setting a new standard on the marketing side of the personal injury space and proving what's possible when strategy, speed, and execution align. Now we're applying that same discipline and innovation to firm operations, case management, and national scale — intentionally building the infrastructure, systems, and teams to grow without sacrificing quality, culture, or accountability.We are a fully remote team that share trust, open communication, and a commitment to doing great work. If you love ownership, thrive in a fast-moving environment, and want to help build something exceptional, you'll feel right at home here.The OpportunityThe Settlement Supervisor oversees the settlement team to ensure timely, accurate, and compliant processing of case settlements. This role is responsible for workflow management, quality control, team development, and collaboration with attorneys, finance, and operations to maximize client satisfaction and firm profitability.What You Will OwnSupervise daily settlement operations and manage team workloadsEnsure settlement packets, disbursements, liens, and closing statements are accurate and timelyMonitor case progression from resolution through final payoutEnforce compliance with firm policies, regulatory standards, and ethical requirementsServe as escalation point for complex settlement issuesCoach, train, and develop settlement staff through performance management and mentoringTrack KPIs and productivity metrics; report trends and improvement opportunities to leadershipPartner with attorneys, finance, and leadership to optimize settlement processesMaintain quality assurance standards and conduct regular audits of filesWhat You BringRequired:3–5+ years of experience in legal settlements, personal injury, or litigation supportPrior supervisory or team lead experience preferredStrong knowledge of lien resolution, settlement statements, and case fundingExcellent organizational, leadership, and communication skillsHigh attention to detail and ability to manage deadlines in a fast-paced environmentProficiency in case management and financial systemsStrong communication skills—written and verbalAbility to think critically, prioritize effectively, and execute with speedPreferred (Nice to Have):Experience in a fast-growing or high-volume environmentComfort with ambiguity and evolving systemsExperience in legal, professional services, or client-centric organizationsWho Thrives Here (Core Values)We don't hire on resumes alone. We hire for competence, character, and mindset.Embrace Change: Open to feedback, embracing change, and always asking "what's next?"Committed: You care deeply, have your teammates' backs, and show up to build something lasting.No-Ego Energy: Positive, professional, and solutions-oriented. Drama stays at the door.Ownership: You do what you say, follow through, and treat the business like it's yours.Fast & Hungry: You move with urgency, thrive under high expectations, and are motivated by growth and impact.What We OfferBenefits include: Medical, dental, and vision insurance, 401(k) with company match, HSA, life insurance, disability coverage, paid time off, and parental leave.Equal Opportunity EmployerWe are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.
15 days ago