About CasaWe believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you.About the RoleOur Project Coordinator serves as the central point of coordination for home service requests, owning each project from initial intake through completion.This role goes beyond traditional support. You will be responsible for triaging requests, defining scope, evaluating vendor options, and driving execution across multiple concurrent projects. You’ll work closely with homeowners, vendors, and internal teams to ensure work is clearly scoped, competitively priced, and completed efficiently.This role is ideal for someone who is highly organized, solution-oriented, and thrives in a fast-paced environment where ownership, coordination, and follow-through are critical.ResponsibilitiesProject Intake, Scoping & CoordinationTriage incoming homeowner requests and translate them into clearly defined scopes of workIdentify missing details, risks, and appropriate service paths early in the processManage multiple active requests simultaneously, ensuring each progresses efficiently from intake through completionCoordinate scheduling, sequencing, and execution across vendors and internal teamsVendor Sourcing, Estimate Comparison & NegotiationSource and evaluate vendors based on scope, availability, quality, and costCompare estimates and proposals to identify the best value for homeownersProvide clear recommendations that balance pricing, timeline, and qualityNegotiate pricing, scope clarity, and timelines with vendors where appropriateEnsure all work is properly scoped before scheduling to avoid delays or reworkProject Execution & OversightActively manage projects throughout execution, ensuring timelines are met and work remains on trackProactively identify and resolve blockers, delays, or scope changesMaintain accountability across vendors to ensure high-quality outcomesEnsure projects are completed fully and accurately before close-outMember & Stakeholder CommunicationServe as the primary point of contact for homeowners throughout each projectSet clear expectations around scope, pricing, and timelinesProvide proactive updates and ensure homeowners feel informed and confident throughout the processNavigate complex or sensitive situations with clarity and professionalismAbout YouYou might be a great fit if:You have 2–5 years of experience in coordination, operations, property management, or hospitalityYou’re highly organized and comfortable managing multiple workstreams at once without losing detailYou have strong problem-solving skills and can turn ambiguous requests into clear plans of actionYou’re confident working with vendors, comparing options, and making recommendationsYou communicate clearly and effectively across phone, chat, and written channelsYou have strong follow-through and consistently close the loopYou enjoy building and improving processes in fast-moving environmentsYou take ownership and approach decisions with a long-term, company-first mindsetAdditional NotesThis is an hourly contract position, at $25/hour.We’re looking for candidates who can work approximately 40 hours per week across 5 days, using a combination of the following shifts (all in Pacific Time):Weekdays: 2 PM – 7 PM PTWeekends: 9 AM – 5 PM PT(This does not require working 7 days per week. We’ll align on a consistent 5-day schedule together. Most team members work a mix of weekday and weekend shifts.) Please include your availability/preferences in your application.
15 days ago