About Onyx CenterSourceOnyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborate to solve our clients’ business challenges, enabling our clients to enjoy stronger business relationships with each other by streamlining commission payments, removing friction from the process. This means hotels pay agencies the money they’re owed faster, and agencies receive much-needed supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. All of this frees our clients up to focus on strategic, revenue-generating activities.As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities.We are committed to an inclusive and equitable hiring process. Candidates are evaluated based on skills, experience, and potential, without regard to protected characteristics, and in alignment with our hiring procedures and business needs.Job DescriptionOverviewThe Digital Content Marketing Specialist will lead and drive delivery of content in the form of email, webpages, social media, blogs, infographics, consumable creative assets and more. The ideal candidate will have a strong background in writing and editing content, marketing campaigns, and building engagement strategies that deliver on business objectives and showcase our vision for the consumer. The ideal candidate will demonstrate command of brand voice, tone, positioning, and sound editorial judgment when it comes to content for facilitating and executing work that supports and optimizes the content lifecycle.The Digital Content Marketing Specialist will collaborate closely with our Campaign & Demand Generation team and should be skilled at working collaboratively in cross-functional teams and with others at all levels of the organization.Role/ ResponsibilitiesContribute to overall content lifecycle management, from creation and editing through approvals,publishing/activation, auditing, measurement, curation, optimization and maintenance, while meeting deadlines across all stages of the processWrite content and provide support in enhancing its engagement through creative elements. This may include collaborating with our design team on pre-made templates, assisting with infographics, graphic headers, and other visual elements, while leveraging existing design resources.Guide, develop, execute, schedule, design and maintain strategies for content, communications, andengagement taking ownership of deliverables and outcomesSupport the Campaign & Demand Generation team in providing content aligned with their lifecycle and acquisition campaign strategy with a strong sense of accountability for timely executionUse data analytics and insights to drive content decisionsWrite and review content and drives content simplification and engagement in print and digitalContribute to search engine optimization (SEO) and search engine marketing (SEM) initiatives with keyword optimization, content tagging, and metadata managementDrive marketing asset creation including infographics, sell sheets, PowerPoint presentations and other marketing collateral to effectively drive demand for our solutionsContribute to content development and execution through blog and social media channels, supporting Onyx thought leadership objectivesMonitor and analyze the performance of KPIs, proactively identify opportunities, present rationalized solutions to organizational leadersAdvocates for a vision, drives commitment among cross-functional stakeholders, and solicits input and alignment from numerous cross-functional partners at all levelsQualificationsMinimum required:4+ years of B2B marketing experienceExperience writing and reviewing/editing content and driving development and delivery of print and digital communications.Highly proficient with Microsoft OfficeCreative and graphic design using Adobe Creative Suite and AI toolsPreferred:Experience with software applications such as Salesforce, WordPress, etc. desiredComfortable with researching and taking on new software to optimize content (adobe suite, Canva, SundaySky, Path Factory, Jasper AI, content writing tools, etc.)Related market/industry experience is desirable. This includes but is not limited to the hospitality, travel,meetings & events, and commission payments industries.Proficient in mapping and optimizing content to the customer lifecycle journey and sales cycle within the hospitality industryExperienced in SEO, AEO, and GEO, with a strong track record of measuring content impact, search visibility,and audience engagement.Teamwork/Leadership/interpersonal Skills:Strong written and verbal communication skills to frame objectives, recommendations, and resultsStrong organizational, administrative, and priority setting skillsDetail and solutions orientedOrganizational InterlocksThis position will work closely with both external and internal stakeholders.Physical Demands/ Travel requiredWork associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an office settingTravel for this position is less than 10%
