Director of Field Enablement, Global at Contentsquare | Torre

Director of Field Enablement, Global

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Full-time

Legal agreement: Employment

Compensation
USD175k - 200k/year
location_on
Remote (for United States residents)
Shared by
Emma of Torre.ai
3 months ago

Responsibilities


About the role:This is a high-impact, globally-scoped enablement leadership role at the heart of Contentsquare's GTM organization. You will own the enablement strategy and execution for our global field teams, lead a team of Enablement Business Partners, and serve as the primary driver of Command of the Message (CoM) adoption and proficiency across Sales, Pre-Sales, and Customer Success. This role requires a builder's mindset, deep partnership with GTM and Revenue Operations leadership, and the confidence to operate in a fast-paced, evolving environment.Major Responsibilities:Leadership and StrategyLead the global Field Readiness strategy, ensuring enablement programs are directly tied to GTM priorities and measurable business outcomesLead, develop and inspire a global team of Enablement Business Partners, setting clear direction, modeling enablement excellence, and building a culture of high performance and shared accountabilityAct as a strategic thought partner and trusted advisor to GTM, Revenue Operations, Marketing, and Product leadershipServe as the voice of the field within the enablement team, translating market realities and seller needs into actionable programs and prioritiesConduct qualitative and quantitative analysis to identify enablement gaps and opportunities that drive productivity and revenue growth across knowledge, skills, process, and coachingCommand of the Message (CoM)Serve as the organization's primary enablement owner for CoM, driving proficiency, adoption and accountability across the GTM fieldFacilitate CoM certifications and ongoing skill development for sellers, managers and leadersPartner with RevOps to embed CoM into Salesforce workflows, deal review processes and reporting, ensuring methodology is operationalized and measurableCoach managers on CoM-based deal reviews and pipeline inspection, building a culture of methodology accountabilityProgram Design and DeliveryDesign and deliver a range of enablement programs, activities and interventions tied to improving field performance, including:Trainings (instructor-led, e-learning, on-demand, workshops)Content (playbooks, job aids, templates, vertical guides)Tools (adoption, optimization, AI-assisted workflows)Coaching (improving manager ability to drive field performance)Peer learning (scaling best practices, highlighting best-in-class)Reinforcement plans (embedding change and sustaining behavior)Communications (dissemination of assets and critical information across the field)Think AI first and accelerated scale in a high paced product innovative environmentManage and contribute to scaled GTM programs including new product launches, methodology rollouts, process changes, and tool adoption initiativesManage the onboarding curriculum for new GTM hires across segments and regions, with particular depth in the Enterprise businessIdentify and scale best practices from the field through peer learning programs and structured knowledge-sharing forumsMeasurement and AccountabilityDefine success metrics for all enablement programs and report results regularly to GTM leadership and key business stakeholdersUse data to continuously evaluate program effectiveness and iterate based on what is and is not workingRequirements: 5+ years in sales enablement, with a demonstrable track record of building and executing global enablement strategies, programs and contentDeep knowledge of and hands-on experience with Command of the Message (CoM) or equivalent value-based selling methodology, with the ability to coach and certify othersProven ability to lead, develop and retain a high-performing team of enablement professionalsDemonstrated ability to influence and align senior GTM leaders around enablement priorities and outcomesStrong RevOps fluency: comfort with Salesforce reporting, pipeline data, and cross-functional partnership with Revenue OperationsProficiency with modern enablement technology: LMS (MindTickle or equivalent), conversation intelligence tools, CRM, and AI-powered productivity toolsAbility to operate and make sound decisions in an environment of ambiguity and rapid change. This is a genuine requirement for success in this role, not a formalityProven ability to translate complex business priorities and skills gaps into clear, impactful learning programs and contentStrong project management skills with the ability to manage multiple programs simultaneously across global stakeholdersExperience working in fast-paced, high-growth SaaS companies; Martech or digital analytics experience a plusAbility to travel to global locations as requiredDemonstrable AI programme deployment and experience Nice to have:Sales, Sales Management, or Product Marketing background3+ years of people management experienceExperience with MEDDIC / MEDDPICC qualification methodologyFamiliarity with Clari, Salesforce, and AI-assisted GTM tools (e.g., Dust, co-pilot tools)Progressive approach to learning materials and thought leadership in AI for scaleWhy you should join ContentsquareWe invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.Here are a few we want to highlight:Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each yearWork flexibility: hybrid and remote work policiesGenerous paid time-off policy (every location is different)Lifestyle allowanceA Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of workEvery full-time employee receives stock options, allowing them to share in the company’s successWe have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their heartsAnd more benefits tailored to each country