BRIEF DESCRIPTION OF SUNSTRONG MANAGEMENTSunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experience.THE SENIOR DIRECTOR, REGULATORY COMPLIANCE POSITIONPosition OverviewWe are seeking an experienced compliance and risk leader to design and scale our compliance program. This role ensures that the organization operates in accordance with applicable laws, regulations and internal policies, and promotes a culture of compliance across the business. We view compliance as a strategic function that leverages regulatory requirements to drive efficient operations, consistent execution, and long-term scalability. The ideal candidate brings a strong command of consumer-facing regulatory frameworks and a demonstrated ability to stand up practical solutions quickly and iterate. The candidate should be comfortable leveraging emerging technologies, including AI, to improve processes, and drive efficiency to support a high-performing legal and compliance function. This role will report to the General Counsel and work closely with senior leadership.What We’re Looking ForA builder mindset with the ability to stand up practical solutions quickly and iterateA risk-calibrated approach – knows when to go deep and when to keep it simpleSomeone who can create clear, usable processes, not just policiesKey ResponsibilitiesCompliance Infrastructure & Program DesignDesign and operationalize scalable compliance frameworks, including policies, procedures, and controls aligned with federal, state, and local requirementsBuild escalation workflows so complaints requiring additional oversight are quickly identified and handled consistentlyReview training materials, scripts, and workflows to ensure regulatory compliance, and collaborate on enhancements where neededAssist in developing reporting and dashboards that translate customer service data into actionable insights for leadershipEnterprise Risk ManagementLead risk identification, assessment, and mitigation processes across businessMaintain risk registers and control frameworksEstablish escalation and reporting structures for key risksMonitoring, Testing and ReportingDesign risk-based monitoring and testing programsDefine KPIs and develop reporting dashboard for leadershipIdentify trends and areas for improvement across compliance and riskExperience8-12+ years of experience in compliance, legal, or regulatory roles within a consumer-facing industry (e.g., solar, renewable energy, fintech, financial services, or similar)Demonstrated experience building and implementing compliance programs from the ground upStrong working knowledge of applicable consumer protection and data-related regulatory frameworks (i.e. FCRA, UDAAP, TILA, GLBA, FDCPA)Experience developing risk-based controls, monitoring and testing frameworks that are practical and scalableExperience responding to or supporting regulatory inquiries, audits or examinationsQualificationsBachelor's degree requiredJD or other relevant advanced degree a plus but not requiredSkills & AttributesExcellent drafting and negotiation skillsStrong analytical skillsDemonstrated ability to integrate legal advice and practical business requirementsProject Management / Programmatic Buildingphysical requirementsExtended period working at a computer workstation *Include only if applicable.BenefitsSunStrong Management offers a rich and affordable benefits package through UnitedHealthcare and MetLife within the US intercontinental states, including HDHP and PPO Medical Plans, buy-up plans for both Dental and Vision, ancillaries such as Accident, Critical illness, Hospital indemnity, Short term and Long-Term Disability, Voluntary Life, and legal services along with multiple add-ons.Our 401(k) package includes an Employer Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting.
