About the CompanyWe are a growing insurance broker agency that manages health, dental, and vision benefits for a large employee group. We provide a smooth, accurate, and compliant benefits experience for all employees, and we are looking for a highly organized, detail-oriented Benefits Administrator to run day-to-day benefits operations.This is a long-term, full-time remote position supporting a U.S.-based company.Position OverviewThe Benefits Administrator will handle all daily benefits operations, including enrolling employees, maintaining eligibility, processing changes, submitting information to insurance carriers, updating payroll deductions, and supporting compliance tasks.You will work closely with our licensed agent and company leadership to ensure employees receive accurate, timely support.The ideal candidate has strong administrative experience, excellent communication skills, and comfort working in HR or benefits platforms.Key ResponsibilitiesEmployee Onboarding & EnrollmentCollect required employee and dependent informationEnter new hire data into benefits platforms (Employee Navigator, Ease, etc.)Provide plan summaries, SBCs, and required noticesProcess medical, dental, and vision plan electionsSubmit enrollments and changes to insurance carriersTrack enrollment confirmations and ID cardsBenefits AdministrationMaintain accurate employee eligibility and coverage statusProcess qualifying life events (marriage, birth, loss of coverage, etc.)Handle additions, terminations, and plan changesUpdate payroll deductions for benefitsRespond to employee benefits questions via email and messagingMaintain organized digital records for complianceCarrier & Payroll CoordinationReconcile monthly carrier billing statementsIdentify and correct premium discrepanciesCoordinate with payroll to ensure deductions are accurateSubmit forms, documents, and updates to carriers as neededCompliance & ReportingMaintain enrollment documentation and audit trailsAssist with ACA tracking and reportingManage COBRA notifications (with third-party vendor)Ensure compliance with company policies and deadlinesSupport annual open enrollment and plan renewalsSystem AdministrationKeep benefits platforms updated with correct plan informationUpload new plan documents and SBCsMaintain census files and reportsAssist with technology integration between benefits, HR, and payroll systemsQualificationsStrong administrative or HR/benefits operations experience (preferred)Experience with benefits platforms (Employee Navigator, Ease, Rippling, Gusto, or similar) is a major plusExcellent written and verbal English communicationStrong attention to detail and accuracyAbility to follow structured processes and meet deadlinesComfortable working U.S. business hours (at least 4–6 hours overlap)High-level computer literacy (Google Workspace, spreadsheets, data entry)Fast learner, reliable, and proactivePreferred Experience (Not Required But Helpful)Experience working with U.S. insurance carriers (Aetna, BCBS, UHC, Cigna, Humana, Delta Dental, etc.)Prior HR Coordinator or Benefits Specialist experienceUnderstanding of U.S. health insurance terminologyKnowledge of payroll deduction workflowsWork ScheduleFull-time: 40 hours per weekMust overlap with U.S. business hours for real-time supportRemote, long-term position
