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About the RoleAttentive’s Data Platform powers the collection, transformation, and activation of the data that fuels personalized messaging. As the PM for Data Platform Experience, you’ll own the evolution of our Enhanced Attentive Tag (EAT) — the foundation of how data enters and flows through our ecosystem. This role sits at the intersection of product design and platform architecture: you’ll translate complex data infrastructure into intuitive, self-service experiences that marketers and internal teams can confidently rely on. Acting as the tip of the spear for company-wide initiatives like alerting, observability, and data transparency, you’ll work closely with Engineering, Design, Support, and Customer Success to make technically sophisticated systems simple, trustworthy, and resilient — turning our data platform into a differentiated product experience.What You'll AccomplishLead the evolution of the Enhanced Attentive Tag (EAT) into a fully self-service product experience — empowering customers and internal teams to configure, monitor, and troubleshoot their tagging setup with easeDefine the company-wide alerting and observability strategy, setting the foundation for how Attentive detects, communicates, and resolves data issues across tagging, catalog, and downstream systemsDeliver a reimagined UI experience that gives marketers transparent visibility into how their data flows through Attentive’s platform transforming invisible infrastructure into intuitive, actionable insightsPartner with Engineering and Design leadership to build scalable internal tooling that reduces Support Engineering load and accelerates root-cause diagnosis for data issuesCollaborate with Customer Success, GTM, and Support teams to operationalize data transparency, ensuring customers have confidence in the accuracy and reliability of the data powering their campaignsYour Expertise5–7 years of experience in product management, ideally working on platform, data infrastructure, or observability products at a SaaS companyComfortable engaging deeply with technical concepts from onsite data collection to event instrumentation and data pipelines to alerting and monitoring systems and can translate them into clear, user-facing solutionsDesign-minded and care deeply about product usability looking for ways to simplify, visualize, and clarify how systems workStrategic communicator who can drive alignment across Engineering, Design, and GTM teams, balancing user experience goals with platform reliability and scalabilityData-driven and measure success through adoption, reliability, and user trust, not just feature deliveryThrive in ambiguous, cross-functional environments, where success requires connecting technical depth with customer empathyBonus: You have experience with marketing or analytics platforms, or have previously worked on data observability, tagging, or event tracking systemsYou'll Get Competitive Perks and BenefitsYou'll get competitive perks and benefits from health care to home office equipment, to help you bring your best self to work!For US based applicants-The standard base salary range for this position is $190,000-225,000 annually-This position is eligible for equity in the form of RSUs#LI-AB2Attentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s successLearn more about AWAKE, Attentive’s collective of employee resource groups.If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
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