GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid.Priority Application Deadline: September 10, 2026 or until we receive a critical mass of applicationsAbout this rolePhones are core to how GiveDirectly delivers cash — recipients need one to receive mobile money — and we buy close to a million of them a year across our country programs. That means constant coordination: what each country needs and when, which suppliers can deliver it, whether the price is fair, and what happens when a batch arrives damaged or a shipment runs late.This role owns that end-to-end: forecasting demand with Programs, managing supplier relationships and orders, and keeping price, delivery, and quality on track across every country we operate in.Reports to: Senior Manager, Global Supply ChainLevel: ManagerLocation: Remote; Nairobi preferred; open to any GiveDirectly country office (New York, Washington DC, Nairobi, Kampala, Kigali, London) for the right candidate, with a requirement to overlap with an East Africa timezone by at least 3 hours. We can only employ people in certain places at the moment, so it's worth checking our current list of eligible countries to see if yours is included. If you're based elsewhere, it's not an automatic no, but do flag it early with your recruiter. We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.What success looks like:On-Time-In-Full (OTIF): % of phone orders delivered to country programs on the agreed date, at the agreed quantity; What Good Looks Like: Consistently high OTIF, with early flags on any order at risk$ Saved: Cost savings vs. baseline/list price achieved through negotiation, sourcing, and consolidation; What Good Looks Like: Demonstrated year-over-year savings across phone spendPrograms Satisfaction %: Country Programs teams’ rating of responsiveness, communication, and reliability of phone supply; What Good Looks Like: High and improving satisfaction scores, with issues resolved quicklyWhat you’ll do:Forecasting & planningPartner with Programs and country Operations & Procurement Managers (OPMs) to build and maintain rolling phone demand forecasts by country and modelTranslate forecasts into purchase timelines that avoid both stockouts and overstockSourcing & supplier managementOwn supplier communication for feature phones and smartphonesRun RFQ/RFP processes to bring on new suppliers where needed, in coordination with country procurement teamsTrack supplier performance and address quality, pricing, or reliability issues directly with vendorsOrder & payment managementProcess and track purchase orders from request through deliveryCoordinate with Finance on vendor payments, invoice discrepancies, and budget trackingManage returns, warranty claims, and defective-device resolution with suppliersReporting & continuous improvementTrack and report OTIF, cost savings, and Programs satisfaction on a regular cadenceFlag emerging risks — price increases, supply shortages, customs delays — before they affect deliveryWork with the Phone Inventory System Lead and Global Supply Chain on inventory visibility as new tooling comes onlineWhat you’ll bring:Exceptional alignment with
GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serveLanguage Requirement: English2+ years in procurement, supply chain, or vendor/category management; electronics, telecom, or hardware sourcing experience is a strong plusExperience with demand forecasting and purchase order managementStrong negotiation skills and a track record of managing supplier relationships, including resolving commercial disputes like returns and warranty claimsProfessional experience working in one or more African countries is required for candidates based outside the continent.Comfort coordinating across multiple African countries, time zones, and stakeholder groups (Programs, Finance, country OPMs)CompensationAt GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.United StatesBase Salary: $99,440Bonus at Target Performance: 10% (~$9,944, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $11,634 in 2025)Estimated Total Compensation at Target: $109,384+Annual Benefits Stipend: $21,393United KingdomBase Salary: £66,150Bonus at Target Performance: 10% (~£6,615, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £7,740 in 2025)Estimated Total Compensation at Target: £72,765+Annual Benefits Stipend: £2,760KenyaBase Salary: $65,000Bonus at Target Performance: 10% (~$6,500, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,605 in 2025)Estimated Total Compensation at Target: $71,500+This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTEWorking at GiveDirectlyGiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.Flagging for US applicants: We invite you to "Know Your Rights" as an applicant.Commitment to SafeguardingGiveDirectly takes the safeguarding of its recipients, staff, and partners seriously, including checking with previous employers about any abuse or misconduct related matters involving potential new hires, and other pre-hire screens.Reasonable AccommodationsWe are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”.ReferralsKnow the right person for this role? Please consider referring them. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral.
3 days ago