Seasonal Part-Time Customer Service $16.00 an Hour! at Scholastic

Needing to earn some extra cash? Looking for an opportunity to work from your remote office? Join our customer service team and help us get educational materials into the hands of kids across the nation. In order to provide excellent customer service during our fall peak season, we are hiring seasonal part-time customer service representatives to process inbound customer service calls, chats, and emails. We strive to provide excellent service by resolving customer issues thoughtfully and completely. Flexible day shift hours available.Responsibilities include:Resolve customers' concerns or questions relating to orders, accounts, or products.Assist customers with navigating Scholastic websites and digital resources.Assist customers via phone, email, and chat.Enters various types of data accurately and efficiently into multiple web-based applications.Engage customers and coworkers with empathy and patience.Communicates information in a clear and professional manner.Performs other duties as assigned.QualificationsProficient computer skills, including website navigation and usage, Microsoft Office, and e-mail.Must be able to multi-task and utilize multiple systems at a time.Must have good written and verbal communication skillsMust have excellent data entry and phone skillsAbility to learn new skills quickly and retain information learned.Must be willing to make decisions and use judgment in resolving customer problemsMust have a good attendance and performance recordMust be willing to work flexible hours as needed during peak timesDesire to be a team playerTime Type:Part timeJob Type:Temporary SeasonalJob Family Group:Cust Svc & Call CenterLocation Region/State:MissouriAbout UsScholastic Corporation (NASDAQ: SCHL) is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and

Seasonal Part-Time Customer Service $16.00 an Hour!

Emma

Responsibilities

Skills wanted:

Language(s) required:

Shubh Bathla

Ispac Dev

Shubh Bathla

Ispac Dev

About Scholastic:

mission:

www.scholastic.com/

Admin access needed