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12 days ago
Requirements and responsibilities
Overview20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.This coaching and healing company is seeking a Business Support Virtual Assistant to function as a high-level executive assistant and client support coordinator across multiple brands and programs. The role focuses on supporting the founders in daily operations, maintaining organization across systems, and ensuring a seamless client experience throughout all programs. The VA will manage recurring workflows, coordinate client communication, and help keep operations running smoothly.This position requires someone highly organized, personable, and comfortable working directly with clients in a relationship-driven environment.A key component of the role is the ability to comfortably navigate multiple systems and tools while supporting day-to-day execution. This includes being fluent enough to move between platforms like GoHighLevel, Google Workspace, Stripe, and Acuity without requiring deep technical expertise.The VA will work alongside a separate marketing and technical assistant who handles more advanced system builds and technical implementation. This role is supportive and operational, not technical ownership.AI fluency is required. The VA should be comfortable using tools like ChatGPT / Claude to draft emails, assist with content, and improve workflow efficiency.The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.Scope of ServicesContractors will be required to provide services that align with the following client tasks:Executive & Administrative SupportManage calendars, scheduling, and recurring operational tasksSupport organization across multiple brands and programsMaintain spreadsheets and tracking systems for groups, programs, and client paymentsEnsure client records and operational details remain accurate and up to dateClient Support & CommunicationAssist clients with scheduling, Zoom access, and general support questionsFollow up with clients regarding payments, reminders, and onboarding tasksSend reminder communications before coaching sessions and group programsProvide warm, professional, and responsive client communicationStep in when clients need a human touch beyond automated systemsProgram & Group CoordinationTrack participant sign-ups, payments, and attendance for group programsMaintain accurate spreadsheets for coaching groups and eventsEnsure client communication workflows are completed consistentlySystems & Light Technical SupportPerform low-level system tasks including:Password managementGoogle Drive and file organizationGoogle Workspace supportBasic CRM updates in GoHighLevelCoordination across Stripe and Acuity SchedulingHelp the founder move between systems and complete day-to-day operational actionsTroubleshoot basic issues and escalate complex technical needs to the marketing/tech assistantAI Productivity & Workflow SupportUse AI tools (ChatGPT, Claude, etc.) to:Draft and refine emails and communicationsAssist with documentation and workflowsImprove efficiency of repetitive tasksContinuously look for opportunities to streamline workflows using AISession & Documentation SupportCoordinate Zoom sessions and assist with transcription workflowsOrganize and deliver recordings or transcripts to the founders as neededEach engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.SkillsThe Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:Experience in executive assistance, business support, or client coordinationStrong organizational and communication skillsDemonstrated experience with scheduling, spreadsheets, and email workflowsExperience working across multiple tools/platforms in a support capacityAbility to manage recurring workflows with consistency and accuracyComfortable supporting founders in a fast-paced, relationship-driven environmentExperience using AI tools for productivity (preferred/expected)IDEAL CANDIDATE PROFILEHighly organized and dependableWarm, personable, and client-focusedStrong communicator (written and verbal)Comfortable working in a coaching/healing environmentAble to manage multiple workflows simultaneouslyTech-comfortable (not technical expert) — can confidently move across systemsComfortable using AI tools in everyday workProactive, responsive, and detail-orientedStrong follow-through and accountabilityAdaptable and able to learn new tools quicklyAPPLICATION SOFTWAREFluency is not required across all platforms, but comfort navigating systems and the ability to learn quickly are essential.Primary Platforms (should be comfortable working within):GoHighLevelAcuity SchedulingStripeSecondary platforms (ready to ramp up on):Google WorkspaceZoomSpreadsheet tracking toolsWork ScheduleContracted Hours per Week: 40 HoursScheduled Working Days: Monday through FridayDaily Working Time: 8AM MST – 5PM MSTNote: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.Terms of EngagementContractors will operate under a Master Services Agreement and a Statement of WorkThis is not an offer of employment; contractors are not employees of 20four7VA or any clientAll compensation is processed through 20four7VA according to the terms of the engagementRole Summary & RequirementsREQUIRED SERVICE: Business SupportREQUESTED EXPERIENCE TIER LEVEL: Junior-Advanced Level (leaning Senior/Advanced for best fit)Contracted Hours per Week: 40 hours/weekDaily Working Time: 8 AM MST – 5 PM MSTScheduled Working Days: Monday-FridayREPORTING TO/POC: To Be DeterminedNumber of VAs: 1GENDER PREFERENCE: NoneLANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (native or near native English accent required)REGION PREFERENCES: AnyWhat we offerCompetitive ratesWeekly paymentsVarious open roles are availableFree training and upskillingConstant support and guidanceA vibrant community always ready to support youAnd more!APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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