Siebel development/configuration and Production Support Specialist

Accenture

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You'll optimize critical enterprise CRM systems, ensuring seamless operations and tangible value for global clients.

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Full-time

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Posted 27 days ago

12-month production support engagement for an enterprise Siebel CRM environment integrated with Oracle CCB and web platforms via SOA-based web services (including Drupal). Responsibilities include L2/L3 production support, incident troubleshooting, root-cause analysis, release support, post-deployment validation, runbook maintenance, and techno-functional tasks across Siebel modules (Accounts, Payments, Activities, Assets, Contacts, Entitlements, Opportunities, Quotes, Sales Orders, Service Requests, Usage, Audit Trail). Also provide Siebel integration support with Oracle CCB and web platforms using SOA/web services, coordinate with middleware and offshore teams, and assist with development/configuration work when production demand is lower. Must work Pacific Time Zone business hours.

About Accenture:

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

mission:

Nuestra misión es empoderar a clientes en más de 120 países combinando tecnología de vanguardia, experiencia en cloud, datos e inteligencia artificial, con profundo conocimiento de la industria, excelencia funcional y capacidades de entrega global, creando valor 360° para clientes, empleados, accionistas, socios y comunidades.

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