At Proof of Learn, we are a small but mighty team of builders, creatives, and leaders on a mission to provide equal access to high-quality education and next-gen jobs across the globe. We are equally excited by emerging AI tech and smart contracts as we are by coding memes.
As our first Community Manager in India, you will have the opportunity to build, grow, and support our community of users, developers, and partners for our fast-moving edtech startup. You will be responsible for partnering with other Proof of Learn team members to meet quarterly Metacrafters’ student completion, retention, and satisfaction targets, fostering a positive and engaging community culture, monitoring and analyzing community sentiment, and growing the engagement of the broader Metacrafters community. You will also be responsible for developing and implementing an engagement strategy, collecting and tracking community engagement data, building and managing relationships with key community stakeholders, and partnering with the Proof of Learn marketing team to create and implement social media and content marketing strategies. The ideal candidate will have at least 3 years of experience in community management or social media management, preferably in the Web3 or blockchain space, a software development background or deep understanding of software development concepts requirements, and strong written and verbal communication skills.
Responsibilities:
- Partnering with other Proof of Learn team members to meet quarterly Metacrafters’ student completion, retention, and satisfaction targets by responding in a timely manner to any student questions or learning roadblocks, engaging with other Proof of Learn team members to resolve issues quickly, participating in ongoing relationship management with university partners, and fostering a positive and engaging community culture by creating and curating relevant content, hosting AMA sessions, and monitoring and analyzing community sentiment and patterns in inquiries and learning road-blocks to identify trends and insights to proactively share with Proof of Learn team leaders.
- Growing the engagement of the broader Metacrafters community by developing and implementing an engagement strategy, collecting and tracking community engagement data, responding in a timely manner to any questions or feedback from community members, building and managing relationships with key community stakeholders, and partnering with the Proof of Learn marketing team to create and implement social media and content marketing strategies.
