ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our news, data studies, service journalism, and tools for consumer advocacy and for help with their considered purchases. We’re fast-paced and our core values are the bedrock of who we are and who we want to be. Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most fun. But, above all else, we care. We have servant hearts for consumers, customers, and colleagues.
ConsumerAffairs is seeking an experienced data journalist to spearhead the site’s expansion into data-driven storytelling and hard-hitting investigations. This role combines data analysis, investigative reporting, service journalism, newsroom strategy, and digital PR. You’ll work closely with the Chief Content Officer to build a new investigative reporting team that aims to break big stories and win awards. You’ll shape that team’s vision for using data to uncover wrongdoing, abuse, and fraud that directly impacts consumers, and oversee the data analysis for those investigations. You’ll also build and run a team of freelance and full-time data storytellers, who will research, collect, and mine data for unique insights relevant to consumers’ lives, particularly with respect to finances and major purchases. You’ll help to present these findings in the form of stories, rankings, infographics, maps, and interactives. We will pitch these pieces to journalists and publications across industries, driving organic and referral traffic while increasing brand awareness. The ideal candidate is passionate about data, crafts rigorous methodologies, has an instinct for newsworthy stories, and effectively communicates their insights. This is a remote, full-time position.
Responsibilities:
- Help the Chief Content Officer to build an investigative reporting team
- Define ConsumerAffairs’ data storytelling strategy, in consultation with Chief Content Officer and Digital PR Manager
- Hire and manage freelance and full-time analysts
- Mentor colleagues, helping them to grow their data analysis and storytelling skills
- Identify new data sources and familiarize yourself with them
- Develop a steady stream of ideas for data-driven investigations, service content, and graphics
- Develop rigorous methodologies for these projects
- Collect data via public downloads, APIs, web-scraping, records requests, and surveys
- Mine these data sources for unique insights
- Communicate these insights clearly to colleagues
- Write/co-write articles and methodological summaries as needed
- Identify opportunities to systematize data collection and analysis
- Collaborate with designers and developers to improve our data visualization capacity
- Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources in an effective and timely manner and demonstrating respect for others