Sales Field Support Sacramento
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Full-time
Compensation
USD15 - 25/hour
Posted about 3 years ago
Responsibilities
Eternity Floors USA is a well-known supplier of high-quality floor covering products servicing specialty flooring retailers.
We are seeking a Sales Field Support Representative with experience to oversee maintenance and service of regional accounts ensuring that their showrooms are promptly updated, maintained, and serviced so that they are fully and properly setup with the latest Eternity Floors Samples/Displays, etc.
Responsibilities:
- Travels throughout assigned territory
- Works with Corporate Sales and Account Manager who identifies and establishes relationships with new and existing accounts
- Assisting the Account Manager in daily setups following maintenance guidelines
- Maintain daily log of account visit occurrences
- Provide ongoing information to Corporate Sales, Account Manager and Dispatch as it relates to quality of workmanship
- Sets up and meticulously maintains client displays and merchandising samples
- Emphasizes new product promotion during field calls and meetings
- Develops in-depth knowledge and expertise with regard to all Eternity Flooring products
- Adheres to all regulatory guidelines and company policies as it relates to safety and our guiding principles
- Manage all aspects of the field service responsibilities including service calls, scheduling, and material requirements
- Manage and lead team of field service project coordinators
- Work with dispatch department and account managers to efficiently schedule account service requirements
- Maintain complete knowledge of the status of all projects and report issues to Account Manager, Supervisor and Dispatch
- Ensure scheduled service for accounts is done in an accurate, efficient and timely manner
- Ability to operate a motor vehicle and forklift equipment, stairs, bend, stoop, reach, lift, move and/or carry supplies which may be in excess of 50 pounds
- Enter Daily User notes and Review progress with Corporate Sales, Account Managers and Dispatch
- Maintain regular attendance and punctuality relative to daily work schedule is required
- Expert at scheduling and Able to meet deadlines
- Basic skills in Microsoft Office and with spreadsheets
- Excellent organizational skills required
- Strong written and verbal communication and interpersonal skills
- Ability to be self-motivating, proactive and an effective team player and accepts constructive feedback
- Follow directions from Supervisors. Understands and follows work rules and procedures