E-commerce Sales Specialist - Japan at Koala

Koala’s is a high growth E-commerce company from Australia. In just 5+ years in Japan we have achieved significant growth, leading to positive media coverage including King’s Brunch on TBS, Tech Crunch, NewsPicks, DIAMOND online, and Nikkei amongst others. We offer our teams hybrid flexible working options and the freedom and autonomy to do their best work in a way that works for them. The E-commerce Sales Specialist will help the business navigate the rapidly changing landscape of online sales, staying up-to-date with the latest trends, tools, and technologies, and ensuring that our e-commerce offerings remain competitive and effective. This role will support Koala's growth and expansion in online sales, reaching new customers and increasing revenue in the process. Responsibilities: - Responsible for the delivery of marketplace targets including planning - Develop and maintain product pages and sales forecasts, manage the customer service relationship, and monitor seller ratings - Serve as a key contact for all 3rd party marketplace channel-related activities and lead daily operations of the marketplace business to maintain profitability, sales growth, and customer satisfaction - Articulate the key needs of each marketplace back to the broader business unit and organization - Plan, and manage the execution of new and existing products campaigns and promotions in each marketplace - Identify promotional opportunities and develop promotional calendars - Provide direction, manage, motivate, and coach collaborators - Marketplace budget management including direct sales and marketing spend - Monitor and report all weekly, quarterly, and yearly KPIs (including Revenue, Profitability) - Building strong relationships with channel partners and response for vendor management; managing external vendors and stakeholders such as freelancers and agencies - Responsible for marketplace review, new integration implementation, and system optimization - Maintain and increase customer experience - Marketplace advertising budget planning and execution

E-commerce Sales Specialist - Japan

Responsibilities

Skills wanted:

Language(s) required:

About Koala:

mission:

koala.com

Admin access needed