Sales Manager – Inbound Lead Management & Project Sales (Remote – U.S. Central Time) at Finnish Sauna Builders | Torre
Sales Manager – Inbound Lead Management & Project Sales (Remote – U.S. Central Time)
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Finnish Sauna Builders

Sales Manager – Inbound Lead Management & Project Sales (Remote – U.S. Central Time)

Finnish Sauna Builders
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD1.2k - 2k/month
Non-negotiable
location_on
Remote (specific timezone)
public
GMT-10:00 to GMT-02:00
Posted about 1 year ago

Responsibilities

Key Requirement: Must be a proven expert in sauna systems, including a strong working knowledge of heaters, controls, ventilation, material types, and proper installation practices. This role requires the ability to confidently advise customers on both residential and commercial sauna projects, ensuring accuracy, safety, and adherence to sauna-building best practices. Responsibilities: 🧭 Inbound Lead Management: * Answer all inbound calls and web inquiries during business hours. * Qualify leads by asking the right questions: project scope, timeline, budget, type (residential vs. commercial), location, and install status. * Route qualified leads to the appropriate sales rep based on product type, geography, or complexity of the project. * Maintain an organized pipeline and ensure no inquiry is dropped or delayed. 💼 Direct Sales Responsibilities: * Personally manage select sales opportunities, particularly high-value or complex projects. * Provide accurate product recommendations, pricing estimates, and scope clarifications to customers. * Collaborate with operations and technical teams to ensure accurate quoting and follow-through. 🧩 Customer Experience: * Deliver a professional, responsive, and friendly experience to all customers. * Serve as a key point of accountability for new inquiries and early-stage projects. * Educate customers on our brands (Harvia, EOS, Kasin, etc.) and the differences between prefabricated vs. custom solutions. 📊 Reporting & Coordination: * Maintain detailed notes in CRM on all interactions and routing decisions. * Provide weekly reporting on lead volume, conversion status, and team workload balancing. * Support leadership in refining lead triage processes and response efficiency.
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