Client Administrator at Holmanautogroup

- Holman is a global automotive leader that serves both commercial and consumer clients - The Holman story began nearly a century ago as a single Ford dealership in New Jersey - Holman is one of the largest family-owned automotive service organizations in North America with more than 6,500 employees across North America, the UK, and Germany Holman is currently accepting resumes for the position of Trainee - Client Administrator. The qualified candidate will receive inquiries from customers (internal and external) / drivers and coordinates with Holman departments to resolve in a timely manner. They will also investigate and provide closed loop resolution to customer problems, process fleet database changes, update and audit client profiles, and perform other duties as assigned. The ideal candidate should have a Bachelor’s degree or equivalent work experience, 1-3 years of customer service, account management, or retail experience, and advanced Microsoft Office skills. Responsibilities: - Receive inquiries from customers (internal and external) / drivers and coordinate with Holman departments to resolve in a timely manner - Investigate and provide closed loop resolution to customer problems, log all inquiries in Holman systems - Process fleet database changes, duplicate material requests, and activation / deactivation of fuel card PINs per client parameters - Update and audit client profiles while managing all third-party vendor communications - Receive inquiries from customers (internal and external) and coordinate resolution efforts with Holman departments - Investigate and provide resolution to client issues, log all inquiries and summaries of issue and resolution - Provide regular status updates on open items with clients - Perform all other duties and special projects as assigned

Client Administrator

Responsibilities

Skills wanted:

Language(s) required:

About Holmanautogroup:

mission:

Admin access needed