Become a part of our caring community The Consumer Product Enablement & Solutions team ensures Humana’s Insurance products remain competitive, compliant, and aligned with consumer needs. Team members work closely with leaders across the enterprise, supporting timely regulatory filings and partnering with key business units to oversee strategic direction for all Insurance products. This Principal role provides program management expertise, guiding process improvement and technology adoption, while fostering cross-functional collaboration to advance Humana’s long-term product strategy.Key ResponsibilitiesStrategic Program Delivery & Portfolio LeadershipLead the strategic planning, prioritization, and execution of product delivery initiatives, ensuring alignment with business objectives, operational priorities, and organizational goalsProvide oversight of a portfolio of cross-functional programs, establishing governance, accountability, and execution standards that drive successful outcomesPartner with leadership to define delivery roadmaps, resolve escalated issues, and ensure successful execution of high-impact initiativesOperational Excellence & Business TransformationDevelop and execute operational excellence strategies that improve efficiency, scalability, delivery, and organizational effectiveness across Consumer Product Enablement & SolutionsLead transformation initiatives that modernize processes, operating models, and delivery capabilities while driving measurable business resultsIdentify and implement opportunities to streamline workflows, eliminate operational inefficiencies, and standardize practices across teamsFoster a culture of continuous improvement by leveraging data, performance insights, industry best practices, and lessons learnedPerformance Management & Organizational Capability BuildingEstablish and monitor key performance indicators, operational metrics, and program health measures to assess performance and support data-driven decision-makingProvide strategic oversight of reporting, dashboards, and business reviews, ensuring leadership visibility into progress, risks, outcomes, and opportunitiesLead the development and deployment of tools, methodologies, training, and best practices that strengthen program delivery capabilities and operational maturityExecutive Partnership & Stakeholder LeadershipServe as a trusted advisor to senior leadership, providing strategic recommendations on delivery priorities, operational performance, transformation opportunities, and risk mitigationBuild and maintain strong partnerships across Finance, Procurement, Operations, Technology, and other key stakeholder groups to drive alignment and achieve business objectivesInfluence decisions and organizational priorities by effectively communicating business impacts, dependencies, risks, and opportunitiesRepresent the function in leadership discussions, providing insights and recommendations that support strategic planning, investment decisions, and organizational changeUse your skills to make an impact Required QualificationsBachelor’s Degree with outstanding academic credentials7+ years of full-time work experience in consulting, corporate/business unit strategy, or program/project managementStrong problem-solving skills with demonstrated ability to perform complex quantitative and qualitative analysisExcellent verbal and written communication skillsAbility to quickly build and maintain trust with business leadersHighly collaborative, flexible, and team-oriented working styleStrong commitment to personal and professional growthPreferred QualificationsMBAManaged care and/or healthcare services work experience2-4+ years of experience with payer organizations2-4+ years of experience in the Medicare marketWork at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.