Senior Delivery Manager at SOFTSWISS | Torre

Senior Delivery Manager

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Full-time

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Remote (anywhere)
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Emma of Torre.ai
2 days ago

Responsibilities


We are seeking a Senior Delivery Manager to lead and drive the software development teams in achieving timely and high-quality product delivery. This role involves coaching teams, facilitating Agile practices, managing delivery risks, and ensuring effective communication among stakeholders. The ideal candidate has experience managing multiple development teams and a strong understanding of Agile methodologies.Key responsibilities:Agile Leadership & Team FacilitationServe as a servant-leader for Backend, Frontend, and QA/AQA teams, ensuring Agile principles and Scrum best practices are effectively implementedCoach and mentor team members to foster a culture of continuous improvement and high performanceFacilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, to maintain collaboration and transparencyIdentify and remove impediments, ensuring teams remain focused on delivering valueDelivery Management & ExecutionOwn the end-to-end delivery process, ensuring timely execution of features and initiatives based on an approved roadmapCollaborate with the Product Owner and Engineering Leads to define feature delivery plans, including scope, dependencies, and risk assessmentMonitor and control feature delivery progress across sprints, ensuring commitments align with the agreed planProactively manage risks and dependencies, coordinating across multiple teams to ensure smooth deliveryEnforce stakeholder engagement, ensuring expectations are managed, concerns are addressed, and feedback loops are effectiveLead issue resolution during sprints by working closely with team members and engineering leadsProcess Optimization & Continuous ImprovementContinuously evaluate and refine delivery frameworks, improving efficiency and effectiveness in Agile workflowsMaintain up-to-date documentation on delivery processes, agreements, and best practicesDrive process automation and improvements, ensuring alignment with best practicesHighlight and track quality-related issues and trends, collaborating with QA Leads to drive product quality enhancementsEnsure effective cross-team collaboration, helping teams navigate operational challengesTeam Management & DevelopmentConduct soft skills evaluations and risk assessments during interviewsParticipate in performance reviews and probation period assessments, providing structured feedbackOptimize team composition and workload management, ensuring efficient task assignments and skill balanceTrack individual and team performance, conducting regular 1:1s and implementing performance improvement plans where necessaryManage vacation and absence planning, ensuring minimal impact on delivery timelinesReporting & Stakeholder CommunicationProvide weekly reports on feature/project progress, risks, blockers, and key metricsDeliver sprint reports, including issue tracking, root cause analysis, and improvement actionsPrepare monthly capacity allocation reports, offering transparency into feature costs and resource allocationRequired Experience:5+ years of experience as a Project/Delivery Manager in the IT industry across multiple organizationsProven ability to manage multiple teams of 10+ membersStrong communication, facilitation, and conflict resolution skillsAdaptability to changing priorities and the ability to navigate uncertainty effectivelyProficiency in Jira (Plans, eazyBI, BigPicture) and ConfluenceEnglish proficiency at B2+ level and strong command of RussianNice to have:Experience in the Gambling industryBackground in product-focused companiesPrior experience in software developmentCertified Project Management Professional (PMP), Scrum Master (CSM) or equivalent Agile certificationsOur Benefits:Private health insuranceSports benefitsComprehensive Mental Health ProgramFree English lessons (online)Local language coursesPaid time offMaternity leave supportReferral program rewardsUpskilling, internal workshops, and participation in professional conferences and corporate events