WordPress Technical Support at WP Rocket at WP Media | Torre
WordPress Technical Support at WP Rocket
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WP Media

WordPress Technical Support at WP Rocket

WP Media
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD25 - 75/hour
Non-negotiable
location_on
Remote (anywhere)
Posted over 5 years ago

Responsibilities

• In your everyday job in Technical Support, you should, first of all, enjoy connecting with people! • Here is a list describing the tasks involved in this position (do you happen to like making lists? So do we!): • You will provide friendly and professional technical support to our customers via email (we use HelpScout): you will answer questions from both technical and non-technical users, and troubleshoot problems. • Your invaluable feedback to the development and product team will help improve our customers’ experience. • You will contribute to the plugin documentation by creating and updating content. • You will report issues on GitHub.
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