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Posted 5 months ago
Requirements and responsibilities
Role Summary:Lynx is seeking a highly-motivated, high-energy, results-driven Account Manager for Commercial Linux Sales. This person will be responsible for managing an assigned set of customer accounts, following up/nurturing qualified leads, and prospecting in their territory. This person will support end-to-end account lifecycle management to promote effective sales engagement, ensure customer satisfaction, identify upsell opportunities, and provide regular feedback into marketing and engineering. This individual will be an enthusiastic team player with exceptional phone/email communication skills, able to understand different buying personas, position and communicate the value of Lynx Linux solutions, persuade prospects to engage, and build mutually productive long term relationships.What you will be doingAssess and analyze a prospect’s current needsProvide engaging content and articulate value proposition for relevant Lynx Linux solutionsBe extremely responsive to incoming customer and partner requests (phone, email, on-line chat, Teams meetings)Follow up with customers and leads, qualify new and upsell opportunities on both business and technical aspects, arrange meetings and deliver presentations and demonstrations, negotiate contracts, agreements, and Statements of Work, and close salesDrive and coordinate calls with leads to qualify accounts and understand their requirements, budget, timeframe, evaluation criteria, competition, and decision making processArrange customer meetings with Lynx Linux engineering. Actively participate in the discussions and determine next steps and likelihood of successful engagementWork with Engineering and Marketing to understand Lynx Linux products, services, and sales processesCollaborate with Engineering to provide proposals, responses to RFIs/RFPs, budgetary estimates, Rough Order Magnitude (ROM) estimate of services, quotations and Statements of Work (SOW) to engineering champion, responsible manager, and sourcing/buyersReview customer MSAs / contracts, and interact with legal as necessary.Perform other account management functions as required to qualify and close identified business opportunities.Review monthly engineering reports and invoices, and assist with overdue ARProvide and maintain a pipeline of sales and business development opportunitiesProspect, identify and develop key/strategic accounts based on interactions with existing customers, leads and prospects in relevant markets for Lynx Linux offeringsMaintain up-to-date and accurate sales information and activity reports in SalesforceDevelop and maintain relationships with in-territory Semiconductor, Board/SOM vendors, Distributors, and other Third Party Companies for prospecting, assisting in acquiring, supporting, and maintaining joint customersSupport trade shows and conferences promoting and presenting Lynx Linux solutionsWork with Engineering and Marketing to develop, review, and deliver content for webinars and other materials promoting Lynx Linux solutionsWhat We Need To SeeAssociate or Bachelor Degree, preferably in Business or Sciences, or equivalent experienceAbility to interact professionally with potential customers via phone, email, and telephone conferencing to discover their business needs and develop a positive business relationshipSocial media (LinkedIn) prospecting skills including: researching companies, finding contacts, and crafting targeted emailsExcellent communication / writing skillsWell-organized, self-starterEmbraces multi-tasking, able to switch context easilyConscientious, hard-working, and driven to improve sales and activity performance beyond targetsWays To Stand Out From The CrowdExperience with B2B sales, preferably in enterprise software solutionsExperience as an FAE or in customer support a plusDiligent user of Salesforce.com / CRMSound Exciting? Get in touch today! We have very robust benefits including:Low-cost Medical / Dental / Vision coverage options401K with generous employer matchResponsible Paid Time Off + 11 Paid HolidaysRemote work opportunities based on roleEmployee Assistance Program (EAP)Career growth and professional development opportunitiesAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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