Sales Ops Manager/Analyst at Instana

• Liaise with our Direct Sales, Channel Sales, Contracts and Finance teams to resolve issues or questions relating to sales orders • Review and process sales contracts to ensure compliance with order guidelines and company procedures • Provide daily ad hoc training and sales support for opportunity close process • Work with leadership to create automations and process improvements to optimize opportunity close workflow • Utilize statistical knowledge to deep dive into complex data sets and draw insights to help the business understand sales dynamics and proactively address challenges; Manage and own metric tracking in Looker/SFDC to convey insights to sales • Expand upon documentation of current sales process and identify areas where strategic automation is required to drive scale or velocity • Manage aspects of plan and hierarchy setup required for Sales Representatives and Managers within assigned territories • Analyze and adjust transactions to ensure accuracy per plan eligibility guidelines • Validate and register approved teaming agreements • Assist Sales & Finance in reconciliation of sales credit, MBO and commission as required • Provide required guidance or training to key customers and stakeholders on commission relevant processes and deadlines, use of available reports, reconciliation responsibilities, eligibility, and / or dispute resolution workflow • Effectively communicate process or policy deficiencies to Management and actively partner with key players to implement required change.

Sales Ops Manager/Analyst

Responsibilities

Skills wanted:

Language(s) required:

Mirko Novakovic

Yuliana Velasquez Ramírez Verified

Yuliana Velasquez Ramírez Verified

About Instana:

mission:

Job benefits for full-time members:

www.instana.com/company/

Admin access needed