Our CompanyAt Isaac Health, we're on a mission to improve brain health at the population level by providing greater access to specialty brain health and dementia care services for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible while tackling the stigmas that surround brain health conditions.Since launching in 2022, Isaac Health has scaled to provide brain health and dementia care services to more patients and families across the US. With support from leading healthcare investors, and impactful leaders like you, we’ll continue to provide high-quality patient-centered care for the evaluation and management of brain health conditions and deliver exceptional client and family outcomes for years to come.The roleWe are looking for a tech-savvy individual who speaks Spanish, with a passion for health and elder care, and a sales mindset to join our growing team.Who You AreEmpathetic Listener: Understand the unique challenges faced by patients and their families and provide a listening ear and supportive guidance.Proactive Problem Solver: Anticipate issues and address them before they become problems, ensuring a smooth experience for patients.Detail-Oriented: Pay attention to the small details that can make a big difference in patient care and satisfaction.Resilient: Handle the emotional demands of working with patients and their families, maintaining a positive attitude even in challenging situations.Motivated and Goal-Oriented: Drive conversion goals while maintaining high standards of patient care. Use a sales mindset to interact with, convince others, and promote health-related behaviors.Experienced: Navigate in a healthcare environment, including talking to fellow medical professionals, handling sensitive data, coordinating labs/imaging appointments, and collecting relevant patient information. Experience with people living with dementia or Alzheimer’s preferred.Equipped for Remote Work: Provide your own personal computer/laptop that meets security and telehealth standards (SOC2).Tech Savvy: Troubleshoot your own system and help others with issues if they arise.Independent: Thrive in a remote environment.Job ObjectivesIncrease patient engagement and retention through compassionate outreach.Facilitate smooth onboarding processes for new patients.Collaborate with internal teams to ensure a seamless patient experience from initial contact to ongoing care.Performance MetricsConversion rate of initial inquiries to active patients.Number of new patients onboarded per month.Patient satisfaction scores from feedback surveys.Reduction in patient drop-off rates during the initial consultation phase.Outreach to patients who have expressed an interest in care to explain Isaac Health’s services and offerings.Assist patients with technology and other general questions.What We OfferMission-driven impact: Shape the future of the #1 largest and fastest growing online brain health care company in the world; build a platform improving the lives and well-being of hundreds of thousands of people, including those from historically underserved groups; join a community of high achievers passionate about promoting brain health.Path to develop and grow: Clinician leadership available for case consultations; access to innovative technology to deliver the highest quality of care; continuing training and education.Remote-first model: Work virtually from anywhere in the United States.Culture and connectivity: Highly responsive and supportive team of clinical and operational management; decreased administrative time for clinicians through ongoing technology improvements and automation; fully integrated, data-enabled EMR with embedded clinical decision support and task management system; opportunity to participate in strategic development initiatives to improve clinical quality, safety, and processes across the organization.Recruitment Scam AlertIsaac Health is aware of fraudulent job offers being sent by individuals or organizations falsely claiming to represent our company. Official job opportunities and offers are communicated only through email addresses ending in @myisaachealth.com or via our applicant tracking system, Breezy HR (@breezy.hr). If you receive suspicious communication claiming to be from Isaac Health, do not respond, click any links, or share personal information.

Health Outreach Associate - Sales Experience Required (Bilingual Spanish)

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

Julius Bruch

About Isaac Health:

mission:

isaac.health/

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