As Emerald continues to grow its journal portfolio through acquisitions, partnerships, and new launches, there is an increasing need for a scalable, consistent, and high quality onboarding experience for new journals and their editorial teams. Currently, onboarding materials are dispersed across multiple documents, systems, and teams, which can make it difficult for newly acquired or newly launched journals to gain a clear understanding of Emerald’s workflows, tools, expectations, and best practices.This internship project focuses on creating a comprehensive onboarding package specifically designed for new journals transitioning into Emerald’s publishing environment. The intern will consolidate existing resources, standardise training content, and produce a suite of onboarding videos aligned with Emerald’s brand and operational workflows. They will also explore hosting options and develop strategies to ensure these materials are accessible, engaging, and consistently used. This project gives the intern valuable experience in multimedia content creation, operational design, stakeholder collaboration, and publishing workflows.The internship will be for a duration of 3 months.Day to day you'll work on:Consolidating Existing Onboarding Materials: Review onboarding materials from the Peer Review, commissioning, production and general editor support teams. Identify outdated or inconsistent content as well as areas needing improvement. Develop a cohesive onboarding pack for new journal covering ScholarOne, editorial responsibilities, production process, ethical requirements, and Emerald standards and policies.Planning and Scripting Video Training Modules: Identify key onboarding modules most needed for new launches. Draft scripts based on existing practices, ensuring clarity, accuracy and alignment with Emerald’s process while collaborating with internal stakeholders to validate content.Research Producing Video Content: Research best practices for filming and editing short instructional videos. Ensure video comply with Emerald’s branding, tone, and accessibility guidelines.Developing a Hosting and Delivery Strategy: Evaluate potential hosting environments. Recommend the most effective method for accessibility and long-term resource management. Propose strategies to ensure journal teams actively watch and use materials.Feedback and Testing: Share drafts of materials and videos with internal stakeholders and selected journal editors for feedback. Test materials on 2-3 onboardings and gather comments. Incorporate revisions to improve clarity and usability. Provide supporting assets such as transcripts, checklists, or templates.Final Handover and Documentation: Produce complete onboarding pack ready for use. Deliver a library of video modules with clear hosting instructions and usage guidance. Provide recommendations for maintaining and updating the resources over time.You’ll need to have: Content Creation and Communication SkillsStrong writing skills for scripting and editingAbility to summarise complex processes into clear, concise materialsInterest in Multimedia and Digital LearningEnthusiasm for video creation, editing, or digital designWillingness to experiment with different content formatsOrganisational and Project Management SkillsAbility to manage multiple content streamsStrong attention to detail and consistencyCollaboration and Stakeholder EngagementComfortable gathering feedback from internal teams and editorsProactive and confident in asking questionsBrand Awareness and Creative JudgmentInterest in maintaining a consistent look, tone, and feel across materialsEye for layout, accessibility, and user experienceWhat’s in it for you? At Emerald, we value our people. Becoming a part of our team means you’ll join a trusting and flexible environment and we've been flexified so you can trust that we're a truly flexible workplace. All we ask is that you attend the office once a month to come together with work colleagues. You'll also have numerous opportunities to progress your career, as well as access to professional development and the opportunity to learn new skills.You’ll receive a wide range of benefits, such as 38 days annual leave (inclusive of bank holidays), remote flexible working, a discretionary performance bonus, 6% pension contribution (raising to 7% if you choose to increase your contribution above 2%) and various benefits aimed at supporting your wellbeing and work-life balance such as a working from home allowance. You can check out a full list of our benefits here.Roles are advertised at a benchmarked market median rate. Offers will be made within a range of the median, depending on skills and experience.Please note - Applicants must be authorized to work in the UK without restrictions or sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Emerald Group is committed to creating an inclusive environment for all of our applicants. If you would like to request any accommodations/adjustments from application through to interview stages, please complete the relevant section within the application or contact us at peopleteam@emerald.com and let us know.About Emerald PublishingEmerald Publishing is a global publisher linking research and practice. It was founded in 1967 to champion new ideas that advance research and practice. Today, we continue to nurture fresh thinking in applied fields where we feel we can make a real difference. We publish over 350 journals, more than 2,500 books and over 1,500 case studies, via our dedicated research platform.
5 months ago