Staff Technical Customer Success Manager (Senior/Staff CSM) for Kong

Kong

Emma

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Full-time

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Remote (for United States residents)

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4 days ago

As cloud architectures evolve for the AI era, microservices and APIs are central to every modern digital strategy. We are looking for a Senior / Staff CSM to partner with our commercial customers, driving platform adoption, health, and post-sales success across the US.In this role, you'll combine deep technical literacy with portfolio automation strategies to ensure engineering teams realize the full power of Kong's API Management platform. You'll collaborate closely with Sales, Product, and Engineering to elevate our customer experience.Focus: API Management, Cloud Native, Kubernetes, Scaled CS, DevOps

User since: Jun 2026

About Kong:

Powering the API World. Kong enables any company to become an API-first company. Kong’s unified cloud native API platform is easy to use and works in any environment — unleashing developer productivity, automating security, and boosting performance of APIs and microservices at scale.

mission:

Powering the API World.

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www.konghq.com

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Staff Technical Customer Success Manager (Senior/Staff CSM) for Kong

Emma

Responsibilities

Skills wanted:

Language(s) required:

Shayla Plotts

Shayla Plotts

About Kong:

mission:

www.konghq.com

Admin access needed