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Responsibilities
Calix is looking for a Lead Business Writer, Communications (Remote – USA) who can identify, shape, and write compelling stories for one of our most visible external communications channels: press releases. Calix press releases play a pivotal role in shaping how customers, analysts, investors, media, and the broader market understand our company and the success of our customers, partners, and brand. This means you'll join a small, high-performing communications team with an outsized impact on Calix's external narrative. We care deeply about craft, credibility, and quality. We believe great stories are built through thoughtful reporting, rigorous editing, and relentless revision. This is a role for someone who wants meaningful ownership, visibility, and influence—and who takes pride in producing work that stands up to scrutiny.What You'll Do:Identify customer, product, and business stories with external relevanceDetermine which stories deserve attention and develop compelling narrative anglesSynthesize interviews, presentations, transcripts, data, and stakeholder feedback to develop a strong story thesisConduct interviews with customers, executives, partners, and subject matter expertsVerify facts, figures, claims, and supporting evidenceWrite customer success, product launch, and corporate press releases with clear, compelling narrative arcsManage stories through executive, legal, and stakeholder review while preserving narrative integrityAdapt quickly to changing priorities and fast-moving opportunities without compromising quality or accuracyStay current on broadband, cloud, AI, and competitive industry trends to bring context, perspective, and relevance to every storyBring an editor's perspective to every story, raising the quality, clarity, and strategic relevance of Calix communicationsServe as a key editorial partner to Calix's public relations agency, ensuring stories, messaging, and media engagement activities align to business objectives and communication prioritiesWhat You Bring:Exceptional editorial judgment and storytelling abilityProven experience finding stories where others see complexity, ambiguity, or raw informationStrong business acumen and the ability to connect technology, product strategy, customer outcomes, and business valueStrong reporting instincts, including interviewing, fact verification, and source validationExperience writing about B2B technology, SaaS, cloud, AI, telecommunications, enterprise software, or related industriesAbility to quickly understand complex technology portfolios, products, business models, and industry dynamics, and translate them into compelling business narrativesExperience using AI and agentic AI tools to support research and content development while maintaining responsibility for editorial judgment and fact verificationConfidence working directly with executives and senior leadersRelentless commitment to revision, accuracy, and qualityExceptional writing and editing skills (a writing exercise is required as part of the interview process)The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.San Francisco Bay Area:158,700 - 238,100 USD AnnualSelect US Metros and States:138,000 - 207,000 USD AnnualOther US Locations:124,200 - 186,300 USD AnnualAs a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.
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