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Requirements and responsibilities
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.About the RoleWe are seeking a strategic and data-driven Learning Measurement & Analytics Lead to establish and execute the organization’s learning measurement strategy. This role is responsible for ensuring learning and development programs are evaluated based on measurable business outcomes, enabling data-driven decision-making and demonstrating the value of learning investments across the organization.As a trusted advisor and subject matter expert, you will partner with Learning & Development leaders, business stakeholders, and executive teams to design evaluation methodologies, conduct advanced analyses, and translate complex findings into actionable business insights. This role focuses on measuring behavior change, business impact, and return on investment (ROI), moving beyond traditional learning metrics to demonstrate organizational value.The ideal candidate combines expertise in learning analytics, organizational research, and statistical analysis with the ability to influence stakeholders and communicate insights in a compelling, business-focused manner.What You’ll DoDevelop and lead the organization's learning measurement and analytics strategy, ensuring alignment with business objectives and performance outcomesDefine and maintain standards for evaluating learning programs, including data collection methods, measurement frameworks, and reporting requirementsDesign and implement scalable evaluation methodologies to measure behavior change, business impact, and learning effectiveness using frameworks such as Kirkpatrick Levels 3 and 4 and Phillips ROIBuild and manage learning analytics infrastructure and measurement platforms using tools such as Performativ, Qualtrics, or similar solutionsIntegrate learning data with operational, talent, and business performance metrics to provide a comprehensive view of learning effectivenessConduct ROI analyses and advanced evaluation studies to assess the value and impact of learning initiativesDesign and execute structured evaluations, pilot programs, controlled experiments, and outcome studies to support evidence-based decision-makingDefine evaluation methodologies, sampling approaches, comparison groups, and success metrics to ensure analytical rigor and validityPerform statistical analyses using tools such as SPSS, Python, R, or equivalent analytical platformsDevelop executive-level dashboards, scorecards, and reports that communicate learning outcomes, business impact, and value realizationTranslate complex analytical findings into clear, concise recommendations and business insights for senior leaders and stakeholdersEstablish consistent measurement language and reporting standards focused on outcomes, performance improvement, and business valuePartner with stakeholders during project planning to define success measures, evaluation strategies, and business impact goalsProvide consultation and guidance on measurement design, data collection strategies, and interpretation of analytical findingsDevelop reusable tools, templates, frameworks, and best practices to standardize learning measurement across the organizationConduct external benchmarking and research to compare learning effectiveness against industry standards and leading practicesBuild organizational capability in learning analytics and measurement through coaching, knowledge sharing, and stakeholder educationInfluence leaders and business partners on the effective use of data, evidence, and measurement practices to support decision-makingRequirementsExperience in Learning Analytics, People Analytics, Organizational Research, Industrial/Organizational Psychology, or a measurement-intensive Learning & Development roleExperience designing and executing advanced evaluation studies, business impact assessments, and ROI analysesStrong expertise in learning measurement methodologies, including Kirkpatrick Levels 3 and 4, Phillips ROI, and outcome-based evaluation frameworksExperience building and implementing analytics infrastructure, measurement platforms, and automated reporting solutionsExperience with data visualization and reporting tools such as Power BI, Tableau, or equivalent platformsStrong knowledge of research design, statistical methodologies, experimental design, sampling strategies, and data interpretationExperience integrating learning data with business performance, operational, and workforce metricsExceptional communication and storytelling skills, with the ability to translate complex analyses into executive-level insights and recommendationsBenefitsCompetitive salary and performance-based bonusesComprehensive benefits packageCareer development and training opportunitiesFlexible work arrangementsDynamic and inclusive work culture within a globally renowned groupPrivate Health and Dental InsurancePension PlanMeals ticketsLife InsurancePlease note: CVs must be submitted in English. Applications in other languages will not be considered.
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