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Posted 8 months ago
Requirements and responsibilities
The Fulfillment Telesales & Onboarding Specialist will be responsible for driving sales and onboarding e-commerce businesses. The ideal candidate should have experience in acquisition and a proven track record of meeting and exceeding sales targets.Job DescriptionConduct outbound calls to potential E-commerce sellers to discuss their business needs and offer our services.Train our clients on how to use our system to create, track & monitor their orders.Deliver client-focused solutions based on client needs.Ensuring clients are charged the correct price for the service provided.Make sure that the new accounts are stable and active during the incubation period.Build and maintain relationships with potential and existing customers through regular follow-up calls and emailsNegotiate and close deals with potential sellersCollaborate with other teams to ensure a seamless customer experienceMaintain accurate and up-to-date records of all sales activities and customer interactionsJob Requirements1+ year of experience as Fulfillment Tele-sales in the Logistics / E-commerce field.Bachelor's degree is a must.Excellent communication and negotiation skillsStrong phone presence and ability to build rapport with potential customersAbility to work independently and as part of a teamStrong organizational skills and ability to manage multiple tasks and priorities