Interpreters at FUTURE GROUP (KALAM CX) | Torre
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FUTURE GROUP (KALAM CX)

Interpreters

FUTURE GROUP (KALAM CX)
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Full-time

Legal agreement: To be defined

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Remote (anywhere)
Posted 12 months ago

Responsibilities

We are looking for professional remote interpreters who want to join an international company and contribute to the community. Over-the-Phone Interpreters (OPI) and Video Remote Interpreters (VRI) at Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during calls. They offer services across different fields and industries, ensuring transparency throughout each conversation. Interpreters at Future Group are linguistic experts, efficient in processing information during calls, and recognized for their tolerance, accuracy, and expertise. Location: worldwide. Your responsibilities: * Answer calls professionally, following the Interpreter's code of conduct. * Take notes during calls as needed. * Be aware of the specific vocabulary of the industry you interpret for (healthcare and medical). Training will be provided. * Render all messages accurately and completely, without adding, omitting, or substituting. * Provide the highest level of customer service during interpreting. * Facilitate communication between Limited English Proficient clients and the client by providing accurate and complete interpretation. * Participate in internal professional training. * Pursue new professional certifications. * Communicate and report to your team leader. * Comply with dress code requirements for video remote interpreting. Your background and experience: * Fluent in the source language and native in the target language. * 1+ years of over-the-phone interpretation experience in a recognized interpretation company is a plus but not mandatory. * Knowledge of medical terminology is a plus but not mandatory. * Awareness of legal terminology is a plus. * International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.). * High school diploma in your native language. * Strong emotional intelligence and tolerance for different cultures. * High level of communication, listening, note-taking, and memory retention skills.
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