Business Analyst
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Full-time
USD75.4K - 100K/year
~COP150M - 200M/year
+ Equity
+ Bonuses
Posted about 3 years ago
Responsibilities
Equus Software has been recognized by Inc. 5000 as one of the fastest growing privately held companies in the United States. We continue to expand with offices in Denver, Dallas, Lisbon, London and Manila. Our relentless focus on creating innovative global workforce management solutions has helped us become the market leader in our industry.
Equus Software is seeking an entry level Business Analyst to join our Client Solutions team. In this role, you will support existing clients by providing solutions through configuration, troubleshooting, replication of application issues, and testing of system upgrades. You will have the opportunity to work with some of the best and brightest in the industry and learn best practices in software configuration and client support. This is a great opportunity to launch a career in IT software.
Responsibilities:
- Support clients in solutions to issues and questions
- Identify problems or needs and their importance
- Clarify the issues, facts, figures, potential causes and effects
- Partner with appropriate team members to research and find solutions
- Resolve the issues and provide clear communications to leaders or clients as appropriate
- Support includes system configuration, data dictionary overrides, checklists, quick workflows, email templates, client data imports, merge documents, and user report creation
- Participate in the preparation of client webinars, conferences, demos, and other presentations to both clients and internal Equus team
- Build expertise with AssignmentPro, PinPoint, and other Equus products as appropriate
- Seek out information about both the relocation/global mobility industry and software industries and apply that knowledge to day-to-day activities