Managed Services Manager at Intellum | Torre
Managed Services Manager
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Intellum

Managed Services Manager

Intellum
Posted by
Manuela Vargas Jaramillo
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Full-time

Legal agreement: Employment

Compensation
USD65k - 81k/year
Non-negotiable
location_on
Remote (anywhere)
Posted over 5 years ago

Responsibilities

• Manage an internal team of multiple managed services direct reports supporting a specific Customer. • Demonstrate formal and informal leadership skills, relationship-building skills, presentation/communication skills. • Maintain the team's focus on the strategy set by the Customer and Intellum and accountability for goal oriented results. • Proactively identifies problems, proposes solutions, pushes for decisions, and resolves issues as needed. • Proactively identifies problems, risks, and bottlenecks– proposes solutions, pushes for decisions, resolves cross-team issues and escalates issues as needed. • Proactively identify inefficiencies that are holding the team back, and drive better, more efficient workflows. • Work with internal teams dedicated to the same Customer to ensure consistency and success.
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