Director of global learning experience at SupportNinja | Torre
Director of global learning experience
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SupportNinja

Director of global learning experience

SupportNinja
Posted by
Connor Tomkies
Daniel Gironza
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(40) info
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Full-time

Legal agreement: Employment

Base compensation
USD80k - 160k/year

+ Bonuses

+ Equity

+ Health insurance

+ Gym stipend

Non-negotiable
location_on
Remote (anywhere)
Posted almost 4 years ago

Responsibilities

Will be overseeing the training globally for the entire organization. -Selects and directs resources, including working with both internal employees and training vendors to develop and deliver training. -Deploys a wide variety of training methods; Conducts effective induction and orientation sessions. -Monitors and evaluates training program’s effectiveness, success, and ROI periodically and reports on them. -Directs the training budget; Resolves any specific problems and tailor training programs as necessary. -Directs training programs which include web-based seminars, printed manuals, group sessions, training videos, etc. -Oversees onboarding of new members of the GLO team with the skills needed for the onboarding process. -Delivers group and individual instruction and training covering a range of technical, operational, and/or management areas in a specified field. -Define the Knowledge Management --Strategy for our Knowledge Base, ---Learning Management and maintain high quality, up-to-date, and searchable content for audiences of varying skill levels. -Work effectively across the organization with stakeholders, change management, service delivery teams, subject matter experts to develop and support learning, leadership, and management programs. -Effectively manage the department's Operational Budget.
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