Provider Success Lead (Director) at Rula | Torre

Provider Success Lead (Director)

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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Hybrid (United States)
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Posted about 2 years ago

Requirements and responsibilities


We believe in creating a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. Our aim is to provide quality care that is evidence-based and compassionate, empowering individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and strive to be a force for positive change in the field of mental healthcare. We are looking for a Provider Success Lead to join our team. The Provider Success team is a critical element of our differentiation and long-term strategy to be the best place for high-quality providers to practice and see clients. The Lead will be responsible for developing and promoting talent, managing managers, and scaling the Provider Success team. The ideal candidate will have a track record of customer-led growth, experience in healthcare (preferred), and a passion for customers. As a full-time employee, you will have access to a 100% remote work environment, competitive pay and benefits, health benefits, generous time off policies, and more. Responsibilities: - Scale the Provider Success team from ~10 to 100+ for SMBs with a clear operating system - Manage managers for 2+ years - Develop and promote talent - Be a CRM power user (ideally Salesforce) - Be comfortable and familiar with Excel/Sheets for basic analysis
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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