Customer service representative at NetMX | Torre

Customer service representative

Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Base compensation USD1.2k/month

+ Remote work

+ 12 days of holidays per year

+ Discount coupons

+ Equipment provided

Non-negotiable
location_on
Remote (specific timezone)
public
GMT-09:00 to GMT-01:00
Posted about 4 years ago

Responsibilities


✅ Requirements 🚀 You are expected to easily understand and produce all written and spoken forms of English. 🚀 The applicant must work in San Francisco Timezone GMT-7. 🚀 Navigate multiple systems and digital tools to serve our customers 🚀 Confidence to work in a virtual environment 🚀 Schedule flexibility to work shifts 🚀 English Language – advanced (written and spoken) 🚀 Have experience working in Customer service with the following tools: Microsoft Office, Google apps, Slack, and Whatsapp. ✅ Responsibilities 🚀 Deliver customer service, handling volume of calls, email and WhatsApp messages, whilst responding to customers' inquiries and problems in each interaction 🚀 Build meaningful relationships with our customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome 🚀 Navigate a computerized data entry system or other relevant applications.