About the roleJoin Hire Hangar and work with fast-growing global companies while building a long-term, remote career.We are seeking a highly organized, client-facing Loan Processor to manage residential loan applications from submission through closing. This role requires strong virtual assistant acumen, attention to detail, and proactive communication with borrowers, lenders, and internal teams. Experience in real estate or home lending is highly valued. Spanish-speaking ability is a strong plus.Key ResponsibilitiesManage residential loan files from application through closingCollect, review, and verify borrower documentation for accuracy and completenessCommunicate directly with clients to request documents and provide status updatesCoordinate with loan officers, underwriters, and third parties to move files forward efficientlyEnsure files meet compliance guidelines and submission standardsMaintain organized digital records and consistently update CRM/loan systemsProactively identify and resolve issues that may impact closing timelinesRequired QualificationsExperience in loan processing, mortgage support, or a similar administrative/client-facing roleStrong organizational skills with exceptional attention to detailAbility to manage multiple loan files and deadlines simultaneouslyClear, professional written and verbal communication skillsPrior remote work experience is mandatory. Candidates must be fluent with remote collaboration tools (e.g., Slack, Zoom, Google Workspace, Asana or similar) and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.Preferred QualificationsExperience in real estate, mortgage lending, or home loan processingSpanish language proficiency (spoken and written)Background as a virtual assistant supporting client-facing teamsFamiliarity with US mortgage documentation and lending terminologyTools & TechnologyLoan Origination Systems (e.g., Encompass, Calyx, or similar)CRM systemsGoogle WorkspaceSlack, ZoomTask/project management tools (e.g., Asana, ClickUp, Trello)Compensation PhilosophyAt Hire Hangar, we believe that rewarding our team competitively and fairly is essential to attracting, developing, and retaining outstanding talent from a wide variety of backgrounds. We’ve built a compensation approach that is straightforward, transparent, and built for scale.Competitive: We offer compensation that is strong within our industry and reflects the value our team brings.Fair and Consistent: Our pay practices are applied consistently, focusing on recognizing the impact and contributions of each individual.Simple: Our compensation structure is easy to understand and built to grow with the company.Transparent: Everyone at Hire Hangar knows how our pay system works and what factors influence their compensation.Final offers are made after the interview process is complete and are based on a candidate’s experience, skills, job knowledge, abilities, and internal alignment. We use a business impact framework to set pay, meaning that compensation is tied directly to the results and contributions each team member brings to Hire Hangar. Typically, the higher end of a pay range is reserved for individuals who have consistently demonstrated exceptional impact in their role.Please NoteIt is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
3 months ago