Administrative & Staffing Coordinator (Remote) at Aiding With Care Health Services | Torre
Administrative & Staffing Coordinator (Remote)
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Aiding With Care Health Services

Administrative & Staffing Coordinator (Remote)

Aiding With Care Health Services
Posted by
Sherly L
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Emma
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You'll empower lives by coordinating essential home health services and caregiver support remotely.
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Full-time

Legal agreement: Contractor

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Compensation USD5/hour
Non-negotiable
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Remote (anywhere)
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Posted 21 days ago

Requirements and responsibilities

Administrative & Staffing Coordinator (Remote) HOME HEALTH AGENCY Company: Aiding with Care Health Services Employment Type: Full-time / Contract Location: Remote Position Overview Aiding with Care Health Services is seeking a detail-oriented Administrative & Staffing Coordinator to support daily operations of our home health services. This role is responsible for coordinating caregiver schedules, assisting with administrative tasks, maintaining accurate records, and supporting communication between caregivers, patients, and insurance providers. Candidates with experience in home health agencies, healthcare staffing, or medical administration are strongly preferred. Bilingual candidates (English + Spanish or English + Haitian Creole) are highly preferred. Key Responsibilities 1. Caregiver Staffing & Scheduling -Coordinate and maintain caregiver schedules for patient assignments. -Match caregivers with patients based on availability, location, and care requirements. -Manage last-minute schedule changes, call-outs, and shift coverage. -Communicate daily with caregivers to confirm shifts and availability. -Maintain staffing records and caregiver profiles. 2. Administrative Support -Maintain organized patient and caregiver records. -Assist with onboarding documentation for new caregivers. Track employee credentials such as: -Certifications -Background checks -Insurance documentation -Maintain internal spreadsheets or CRM systems. 3. Insurance & Patient Coordination -Assist with insurance verification and eligibility checks when needed. -Coordinate communication between patients, caregivers, and case managers. -Help ensure patient services align with authorized care hours from insurance providers. -Maintain documentation related to insurance approvals and service hours. 4. Communication & Customer Service -Serve as a primary point of contact for caregivers regarding schedules and administrative needs. -Respond to patient or family inquiries professionally. -Support management with daily operational updates and reporting. 5. Operations & Reporting -Maintain reports on: -Caregiver attendance -Staffing coverage -Patient scheduling -Identify scheduling gaps and assist in recruiting additional caregivers when needed. Preferred Qualifications Required -Strong organizational and communication skills -Experience with remote administrative work -Ability to manage multiple tasks and scheduling priorities -Preferred Experience working in a home health agency or healthcare staffing environment -Familiarity with insurance verification and healthcare documentation -Experience with CRM systems, scheduling software, or EMR systems -Bilingual: English + Spanish or English + Haitian Creole Technical Skills -Google Workspace / Microsoft Office -CRM or scheduling software -Basic data tracking (Excel / spreadsheets) -Phone and messaging communication tools Ideal Candidate Profile -The ideal candidate is: -Highly organized and dependable -Comfortable communicating with caregivers and patients -Experienced in healthcare staffing or medical administrative work -Able to manage schedules and documentation in a fast-paced remote environment
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