KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.Remote positions open to the US only.As Regional Channel Account Manager – Northeast, you will be based in the Boston metro area and responsible for developing and growing KnowBe4's channel business across the Northeast region. Rather than being aligned to a single partner, you will own a portfolio of reselling partners within your assigned geography — including regional partners headquartered in the region and the local branch offices of national partners. Through frequent travel and high-impact, in-person activities such as on-site trainings, floor days, custom events, and joint business planning, you will enable partner sellers, drive deal registrations, and grow closed-won business across the region. You will take an active leadership role in bringing KnowBe4 partner incentive, SPIFF, and rebate programs to life within your territory — partnering with the Partner Programs team, who design and administer these programs, to drive adoption, participation, and measurable ROI. Your success will be defined in business (annual growth and market share), breadth (positioning the full KnowBe4 platform), activation (demand generation activities that lead to deal registrations and enablement of sales), and brand awareness (joint success stories).Responsibilities:Build and maintain strong relationships with key partners reselling KnowBe4 products across the Northeast regionDevelop and execute a regional territory plan that prioritizes partners by opportunity, coverage, and growth potentialEngage with partner executives onsite to strengthen executive-level relationships, gain buy-in and commitment, and advance strategic initiativesConduct deep discovery to understand each partner's organizational structure, goals and objectives, and the motivators for partner repsDevelop and execute joint strategic business plans with priority partners, including agreed-upon sales, marketing, enablement, and certification goalsDeliver on-site sales trainings, enablement sessions, and floor days across the region to equip partner sellers with positioning, product knowledge, and selling best practicesCreate and execute custom partner events (lunch-and-learns, executive briefings, joint customer events) that generate demand and deal registrationsTake an active leadership role in incentive, SPIFF, and rebate programs: partner with the Partner Programs team — who design and administer these programs — to champion them across the region, propose region-wide or partner-specific incentives, drive participation, and own the results and ROIDrive deal registrations and partner-sourced pipeline; meet and exceed targets for partner-sourced pipeline and closed-won businessDrive alignment between regional KnowBe4 sales teams and their partner counterparts — from field sellers to sales leadership — to ensure consistent field-level engagement and relationship building within the regionFacilitate account mapping sessions between KnowBe4 regional sales teams and partner sellers to create measurable channel-sourced pipelineIdentify, recruit, and onboard new partners within the region as needed to support growthCoordinate and collaborate on joint marketing efforts with the channel marketing team, tying activities to business goals and measurable ROIEngage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment, including quarterly business reviews (QBRs)Drive partners to the partner portal to utilize marketing campaigns and demand generation toolsCollaborate with and support direct sales and customer success teams where needed to manage the overall partner relationshipMonitor partner performance and track key performance indicators (KPIs); provide regular updates including forecasts, competitive analysis, market trends, and territory opportunityMeet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecastingBecome a subject matter expert on one or more channel topics (e.g., deal registration, partner account planning, incentive platforms, partner program operations) and share best practices with the broader channel teamMaintain accurate and thorough records in Salesforce.comEnsure partner compliance with partner agreements and rules of engagementTravel extensively throughout the Northeast region to partner offices, events, and KnowBe4 meetings (50% or more)Qualifications:Bachelor's Degree in a relevant field a plusFamiliarity with standard concepts, practices and procedures within the IT Security fieldMinimum 3 years of sales experience, Channel Sales requiredExperience managing a multi-partner territory or region strongly preferredMust reside in or be willing to relocate to the Boston metro areaMust be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented companyStrong understanding of partner ecosystems and channel sales, including regional VARs and national partner branch structuresExperience driving partner results through incentive, SPIFF, and rebate programsStrong territory planning and prioritization skills across a multi-partner portfolioExcellent verbal and written communicationExcellent presentation and training delivery skillsExcellent time management and organization skillsStrong collaborative and teamwork skillsStrong analytical, strategic mindset, and negotiation skillsHaving a good understanding of customer needs and pain points and positioning the KnowBe4 proposition to that accordinglyInfluencing communications accompanied with the ability to make the complex understandable and gain a quick understanding of the needs and pain points of channel partnersAbility and willingness to travel 50% or more throughout the assigned regionThe compensation for this position ranges from $150,000 - $200,000 including base, bonuses and commissions, which will vary depending on how well an applicant's skills and experience align with the job description listed above.Our Fantastic BenefitsWe offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.Note: An applicant assessment and background check may be part of your hiring procedure.Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.No recruitment agencies, please.

Regional Channel Account Manager – Northeast (Remote)

Emma

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About KnowBe4:

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www.knowbe4.com/

Admin access needed