Customer Support Engineer at Mgid | Torre
Customer Support Engineer
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Mgid

Customer Support Engineer

Mgid
Emma
Emma
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Full-time

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Remote (for Ukraine residents)
Remote (for Poland residents)
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Emma of Torre.ai
 about 2 months ago

Responsibilities

MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating innovative technologies, and with your help, we aim to reach even greater heights.As a Customer Support Engineer, you will have a chance to join our Support team and provide a high-level technical support of MGID system.What You'll Do:Technical support via chat and emailInvestigating and solving issues related to different productsDebug and troubleshooting integrationsPreparing and running queries in DBWidgets DesignJob requirementsWho You Are:You possess an expertise with:Linux shellMySQLBug Tracking Systems (Youtrack, Jira, etc.)HTML5/CSS3/JS RestAPIWill be a plus:Any programming languageLanguage proficiency:Intermediate+ English levelNative Ukrainian
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