Remote Inbound Sales Representative at Resolv.Global | Torre
Remote Inbound Sales Representative
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Resolv.Global

Remote Inbound Sales Representative

Resolv.Global
Emma
Emma
You'll empower students to achieve academic goals by guiding their enrollment journey remotely.
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Freelance
Recurrent (~48 hours per week)
Compensation USD5.5/hour
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Remote (for Mexico residents)
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Emma of Torre.ai
 4 days ago

Requirements and responsibilities

We are currently hiring Entry-level Inbound Sales Representatives to support a well-established education-focused organization that helps students take the next step toward their academic and career goals. This is a fully remote opportunity for candidates based in Mexico who are passionate about customer service, sales, and helping others through important life decisions during a high-volume enrollment period.In this role, you will handle inbound calls from prospective learners interested in exploring available educational programs. Representatives will guide students through the enrollment process, answer questions, provide program information, and, in some cases, assist with payment collection. We are looking for friendly, motivated, and consultative communicators who can build rapport naturally and create a positive experience for every caller in a fast-paced environment.Previous customer service and sales experience is highly preferred, as well as strong English proficiency.Hours of OperationMonday to Friday: 9:00 AM to 10:00 PM ESTSaturday: 10:00 AM to 8:00 PM ESTSunday: 10:00 AM to 7:30 PM ESTCompensation$5.50 USD p/hrPaid weekly in arrearsIndependant Contractor positionWork ScheduleDaily shifts of 9.6 hours (including an hour break)48 hours p/weekMonday to Sunday with 2 rotating days off:Week 1: Saturday and Sunday offWeek 2: One day off on the weekend and one day off during the weekKey ResponsibilitiesHandle inbound sales and customer service callsAssist customers with program information and enrollmentProvide callback options when requestedDeliver a positive and engaging customer experienceHiring ProcessTo ensure fairness and consistency, all applicants must complete every stage of the hiring process.Our hiring process includes:ResumePrescreen Questionnaire ReviewOne-Way Video InterviewPlease note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for the position.RequirementsCustomer service and sales-oriented mindsetStrong English verbal communication skillsReliable, stable, wired internet connectionProper headset and monitorEquipmentWe will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection.
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