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Job Description:We are seeking a highly disciplined and client-centered Intake Specialist to serve as a critical revenue driver in our firm. This is not a receptionist role—this position directly impacts firm growth by qualifying prospective clients, booking strategy sessions, and collecting consult fees at the time of scheduling.The ideal candidate combines warmth, empathy, and professionalism with strong sales discipline and adherence to process.Schedule: Monday to Friday 8:00 AM to 5:00 PM CST Monthly Compensation: 1,142 to 1,220 USDResponsibilities include, but are not limited to:Execute disciplined follow-up on prospects who are not ready to bookUtilize Lawmatics (CRM) to manage all leads and communicationsFollow all intake scripts, checklists, and workflows exactly as designedClearly communicate value and expectations to prospective clientsConsistently move leads forward through the pipelineMaintain accurate, complete, and timely records of all interactionsBook strategy sessions with qualified leadsQualify callers based on firm-established criteriaCollect consult fees at the time of bookingNavigate sensitive conversationsServe as the first point of contact for prospective clients via phoneRequirements: Preferred QualificationsPrior experience in a law firm, especially in intake or client servicesExperience in consultative sales, client intake, or call-based rolesFamiliarity with CRM systems (Lawmatics experience is a strong plus)Soft Skills:Strong phone presence with excellent listening and communication skillsAbility to combine empathy with assertiveness, especially when asking for paymentComfortable discussing fees and confidently collecting paymentHigh attention to detail and process disciplineReliable, consistent, and punctual with a strong work ethicAbility to handle emotionally sensitive conversations with professionalism and careLanguages:English, SpanishBenefits:Competitive salary.Paid Time Off.Bonuses.100% remote/home-based position.Full-time, long-term career opportunities.Parental Leave.Professional development and training.Dedicated team support.Alignment with our clients' core values.Documentation:You will need to submit the following documents as part of your application:A copy of your resume in .DOC format.Please make sure that all documents are in English, that they do not contain your contact information (ie. email, phone number, physical location, or social media links), or any discussion of your compensation requirements.Instructions to Apply:To successfully complete your application, follow these steps:As this is an English-speaking role, kindly make sure that all your documents and application forms are filled out in English before submitting them. Thank you!Start by filling in your contact details and click "Next."Provide your educational and work history, then click "Next."Submit the following documents: Your resume in .DOC format. The resume must be in English.Agree to our terms of service and click "Next."Review your application, and when you're ready, hit "Submit."Please make sure that all your documents are in English, that they do not contain your contact information (ie. email, phone number, physical location, or social media links), or any discussion of your compensation requirements.Please, do not submit more than 3 applications at a time. If you're a good fit for other roles, our Recruitment Team will contact you directly. Thank you!
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