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Responsibilities
What You’ll DoMarket Coordination: Manage compliance and anti-piracy campaigns specifically targeting the SEA region.Data Intelligence: Analyze and evaluate investigation data, ensuring CRM systems are updated with precision for global reporting.Lead Development: Proactively identify new leads using external sources and refine engagement strategies to convert non-compliant users.Process Optimization: Organize documentation to ensure smooth, consistent workflows and knowledge-sharing across the team.Ad-hoc Analysis: Provide rapid insights and data snapshots to meet evolving business needs.👀 What We’re Looking ForExperience: 1+ years in Sales, Account Management, or Legal (Sales exposure is key; software compliance or anti-piracy experience is a massive plus!).Language: High proficiency in English (written and verbal). Additional proficiency in a regional language (e.g., Malay, Vietnamese, Thai, or Tagalog) is highly advantageous.Tech Savvy: Comfortable with data management tools, CRM metrics, and Omni-channel communication (calls, emails, video).Data Literacy: Basic to intermediate skills in MS Excel or equivalents (Google Sheets, SPSS).Research Skills: Strong online "detective" skills, including advanced search techniques for lead generation.Mindset: Ability to prioritize tasks under pressure and adapt to changing campaign priorities in a remote environment.💥 Preferred TraitsCurious: A genuine desire to learn the intricacies of software intellectual property and compliance.Resilient: You thrive in a fast-paced environment and view obstacles as puzzles to be solved.Collaborative: A team-first mindset, ready to work seamlessly with global colleagues across different time zones.About UsAt Ruvixx, we are on a mission to protect businesses globally by ensuring the integrity of software usage through cutting-edge solutions and data-driven insights. Partnering with top-tier licensing and compliance organizations, we safeguard the digital landscape across emerging markets. 🔐✨We are looking for a sharp, driven Customer Engagement Specialist based in Southeast Asia to join our fast-growing team and elevate our anti-piracy campaigns to new heights! 🚀Why Join Ruvixx?Global Impact: Work on high-stakes, impactful projects for some of the world’s leading software brands.Career Growth: Clear pathways to develop your expertise in customer engagement and software law.Remote-First: A culture that values autonomy and global collaboration.Integrity-Driven: Join a team that values innovation, continuous learning, and doing the right thing.Ready to fight piracy and make a difference? Apply today and join us at Ruvixx! 💪✨
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